How your CV stacks up
Upload your CV to see how well it fits this job role
?%
An exceptional opportunity has arisen for an experienced Operations Director to join one of London's most exciting premium workspace businesses.
Our client transforms stunning Victorian and Georgian townhouses in the heart of the West End into beautifully designed members' clubs for ambitious startups, entrepreneurs and growing businesses. Combining exceptional hospitality with high-end flexible workspaces, they create environments where members genuinely want to spend their time.
Working closely with the Founder, COO and Managing Director, you'll be responsible for leading all operational functions across the portfolio, ensuring every building delivers an outstanding member experience while operating efficiently and to the highest possible standards.
The Role
As Head of Operations you'll provide strategic and hands-on leadership across the business, driving operational excellence, developing high-performing teams and continuously improving the member journey.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key responsibilities include:
- Leading, mentoring and developing department heads to create a culture of accountability and excellence.
- Delivering a consistently exceptional experience for members and guests across every location.
- Managing operational budgets, KPIs and financial performance, identifying opportunities to improve efficiencies.
- Ensuring compliance with all health & safety, legal and operational standards.
- Working closely with the Membership, Events and Marketing teams to maximise member engagement, occupancy and commercial performance.
- Championing innovation, sustainability and continuous improvement throughout the business.
About You
You're a commercially minded operational leader who enjoys building exceptional teams and delivering premium customer experiences. You combine strategic thinking with a willingness to be visible, approachable and hands-on when needed.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You'll ideally bring:
- Significant leadership experience within the serviced office, flexible workspace or coworking sector.
- Outstanding people leadership skills with a track record of developing high-performing teams.
- Strong commercial acumen with experience managing budgets, operational performance and business KPIs.
- Excellent organisational and communication skills, with the ability to build relationships across all levels of the business.
- An unwavering attention to detail and commitment to delivering an exceptional member experience.
- The energy, adaptability and professionalism to thrive in a fast-paced, premium hospitality-led environment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location