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FuelHub

Head of Operations

Warrington
Posted about 13 hours ago
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Help us build the next generation of Fuel Hub

Fuel Hub is a fast-growing premium prepared food and nutrition brand, and we're looking for an exceptional Head of Operations to join our Senior Leadership Team and help take the business through its next stage of growth.

We operate across D2C and B2B, delivering premium prepared meals directly to customers across the UK, as well as working with businesses, elite sports teams, and professional athletes.

Our partnerships include Matchroom Boxing and Manchester City in the Community, alongside a growing network of elite sporting organisations and athletes.

And we're only getting started.

Our business is scaling quickly. Our brand is growing. Our partnerships are growing. Our volumes are growing.

We're now preparing for one of the most exciting chapters in FuelHub's journey, including plans for our next factory move and a significant increase in manufacturing capacity.

To deliver that ambition, we need an outstanding operational leader.

Not someone to simply run today's operation.

Someone who can also help us build tomorrow's.

The Opportunity

As Head of Operations, you'll take full end-to-end ownership of FuelHub's operational function, from production planning and raw materials through manufacturing, packing, logistics, and fulfillment.

You'll work closely with our founders, Directors, Technical and Product teams, alongside an exceptional team across Production and Logistics.

This is a highly collaborative leadership role. You'll bring all areas of the operation together, developing our people, raising standards, and creating the structure, processes, and operational discipline we need as FuelHub continues to scale.

You'll have a seat at the Senior Leadership table and play a key role in shaping our operational strategy, future factory move, and the next stage of FuelHub's growth.

This is also a genuinely hands-on role.

We're looking for someone who wants to be close to the operation and close to the people. Someone who is visible on the factory floor, understands what's happening day-to-day, and isn't afraid to get stuck in when needed.

You'll be strategic enough to think about where the operation needs to be in 12, 24, and 36 months, but hands-on enough to make things happen today.

What You'll Own

  • Production and manufacturing
  • Production planning and scheduling
  • Capacity planning
  • Production line performance
  • Labour planning and productivity
  • Fulfilment, despatch, and logistics
  • Operational supply chain and stock
  • Waste, yield, and manufacturing efficiency
  • Operational cost control
  • OTIF and customer fulfillment performance
  • Operational KPIs and reporting
  • Continuous improvement
  • Factory flow and operational efficiency
  • Automation and capital investment opportunities
  • Operational recruitment, structure, and succession planning
  • Development of high-performing operational teams and leaders

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You'll work closely with our Technical team to ensure food safety, quality, and compliance remain uncompromising as we grow, and with our Finance team to continually improve cost, productivity, efficiency, and operational performance.

Who We're Looking For

Food manufacturing experience is essential.

Ideally, you'll have significant experience within a chilled food manufacturing environment such as chilled ready meals, prepared foods, food to go, fresh protein, or another complex short shelf life manufacturing environment.

You'll understand the realities of high-volume food manufacturing, including changing demand, multiple SKUs, labor planning, yield, waste, shelf life, food safety, production efficiency, and consistently getting exceptional quality products out of the door.

  • Significant operational leadership experience within food manufacturing
  • Strong chilled food manufacturing experience highly desirable
  • A proven track record of leading and developing operational teams
  • Experience improving manufacturing performance, productivity, waste, and yield
  • Strong production planning and capacity management experience
  • Commercial and financial awareness
  • Strong knowledge of operational KPIs and performance management
  • Experience building accountable, high-performing management teams
  • Exposure to automation, capital investment, factory development, or factory moves would be highly advantageous
  • The ability to operate comfortably on both the factory floor and as part of a Senior Leadership Team

The Person

We're looking for someone ambitious, energetic, and hungry to make an impact.

You'll have a real hands-on attitude and naturally want to get stuck into the operation rather than lead it from a distance. You'll be visible, approachable, and comfortable spending time with the teams on the factory floor, understanding challenges first-hand, and making things happen.

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You'll need to be comfortable moving between strategy and execution, from discussing our future factory and capacity plans with the Directors to being on the factory floor solving an operational issue with the team.

You'll challenge the status quo, raise standards, and bring new ideas and experience into the business. You'll use data to make decisions, take genuine ownership of performance, and hold yourself and others accountable.

You'll know how to develop people, build strong teams, and create a culture where everyone understands what great looks like.

Most importantly, you'll bring experience, resilience, and energy.

Your First 12 Months

This isn't about maintaining the status quo. You'll be expected to understand the operation quickly, identify opportunities, and start making an impact.

  • Build and deliver our operational roadmap
  • Prepare the operation for significantly increased D2C and B2B volumes
  • Shape and help deliver our future factory move
  • Build a best-in-class operational leadership team
  • Improve productivity, labor efficiency, waste, and yield
  • Strengthen planning, forecasting, and capacity management
  • Identify opportunities for automation and investment
  • Improve operational visibility, data, and accountability
  • Protect the premium quality of our food as we scale
  • Build an operation capable of supporting the next generation of FuelHub

Why FuelHub?

There aren't many opportunities to join a food business at this stage of its journey.

We have an established premium brand, a growing D2C customer base, expanding B2B channels, and partnerships across elite sport.

But we're early enough in our journey that the person joining us now can have a genuine influence on what FuelHub becomes.

You'll work directly with our founders and Directors, alongside talented teams across Technical, Product, Production, and Logistics.

You'll have a seat at the Senior Leadership table and the opportunity to help shape our operational strategy, our future manufacturing facility, and the infrastructure behind the next stage of our growth.

We're ambitious about where FuelHub is going.

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Location

Warrington, England, United Kingdom

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