Atyourtime Secured Food Delivery
Head of Operations
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Job Description
Atyourtime Secured Food Delivery is on a mission to transform the food delivery industry. With our patented Tag & Scan technology and a platform that integrates Users, Restaurants, Drivers, and Agents, we’re creating a secure, scalable, and future-proof ecosystem for food delivery.
We are now looking for a Head of Operations to design, lead, and optimise our operational framework — building the backbone of a business that connects and protects all four key stakeholders.
This is an equity-only role initially (transitioning to salaried once operations commence and revenue is generated). It’s an opportunity to shape the future of a high-growth startup and directly influence how secured food delivery is defined.
What You’ll Do
- Operations Leadership – Take ownership of daily operations, ensuring efficiency, scalability, and security across the business.
- Stakeholder Management – Build strong relationships with Users, Restaurants, Drivers, and Agents, ensuring their needs are consistently met.
- External Partnerships – Develop and manage relationships with delivery partners, aggregators of aggregators, and other external stakeholders that enhance our service reach.
- Process Optimisation – Design and implement workflows that ensure seamless restaurant onboarding, driver allocation, order management, and agent engagement.
- Team Leadership – Recruit, mentor, and lead an operations team focused on excellence and continuous improvement.
- Growth Enablement – Collaborate with the CEO and CTO to align operations with product development, commercial strategy, and scaling objectives.
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Who You Are
- Proven experience in operations leadership within food delivery, logistics, mobility, or marketplace platforms.
- Strong understanding of multi-stakeholder ecosystems and how to balance efficiency with user experience.
- Skilled in building external partnerships and managing relationships with vendors and aggregators.
- Adept at process design and optimisation, with a track record of scaling operations sustainably.
- Excellent communicator, problem solver, and decision-maker, comfortable working in a fast-paced startup environment.
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What We Offer
- Equity Ownership – share in the company’s success as we scale.
- High Impact – build the operational backbone of a next-gen food delivery platform.
- Collaboration – work directly with the CEO, COO & CTO on strategy, execution, and scaling.
- Future Growth – transition into a salaried leadership role as revenue milestones are achieved.
How to Apply
If you’re excited to build and lead operations at Atyourtime Secured Food Delivery, send your CV to careers@atyourtimetechnology.com with the subject line: “Application: Head of Operations.”
Join us in shaping the future of secured food delivery.
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