Bridging Barriers
Head of Operations
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Head of Operations - Bridging Barriers
Salary: £35,000 - £40,000 per annum, pro rata
Hours: 35 hours per week
Contract: 6-month fixed-term contract, with the possibility of extension to 12 months or a permanent role, subject to performance, funding and organisational need
Location: Primarily remote, with London office attendance every Friday
Preferred start: W/C 26 October 2026, or ASAP thereafter
About the role
Bridging Barriers is at an exciting transition point.
We have grown significantly, supporting thousands of young people while building a predominantly volunteer-led team. We now need a strong operational leader to help us build the structure, accountability and systems required for our next stage of growth.
As Head of Operations, you will be our senior paid operational lead. You will work closely with our Founder & CEO and department leads to strengthen how the organisation operates and reduce day-to-day dependency on the CEO.
This is a hands-on role. We need someone who can identify what isn't working, bring people together and actually implement improvements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll do
- Lead and strengthen day-to-day operations across Bridging Barriers.
- Support and hold department leads accountable for delivery.
- Improve organisation-wide systems, processes and ways of working.
- Strengthen planning, KPIs, reporting and accountability.
- Improve coordination and communication across teams.
- Help us make better use of technology, data, AI and automation.
- Identify operational risks and resolve problems early.
- Strengthen documentation and reduce dependency on individual people.
- Support effective management of our predominantly volunteer-led team.
- Work closely with the CEO to gradually remove operational bottlenecks.
What we're looking for
We're looking for someone who has already demonstrated that they can carry significant responsibility.
You'll need to be someone who:
- Has strong operations and people-management experience.
- Has led teams and held people accountable for delivery.
- Can bring structure to an organisation where everything isn't perfect yet.
- Is highly organised and able to prioritise competing demands.
- Can build and improve systems rather than simply follow them.
- Is comfortable managing and developing volunteers.
- Communicates clearly and handles difficult conversations well.
- Uses good judgement and knows when to make a decision or escalate.
- Takes ownership without needing to be chased.
- Is comfortable challenging the CEO and existing ways of working constructively.
- Genuinely cares about Bridging Barriers' mission and the young people we support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We're interested in evidence, not just impressive job titles. We want to understand what you've personally owned, what you've improved and the impact you've had. This reflects the recruitment roadmap's emphasis on proven ability, leadership, judgement and evidence of impact.
The opportunity
You'll have real autonomy and responsibility.
You're not joining a large organisation where every process is already perfect. You'll be joining a growing charity with talented people, ambitious plans and plenty already built - but also areas that need strengthening.
We want someone who sees that as an opportunity.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location