yohrs.co.uk
Head of Operations & Delivery
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Head of Operations & Delivery
📍 Stokenchurch, Buckinghamshire (Office-Based with UK Travel)
💰 £50,000 + Private Medical Insurance + Benefits
Ever wanted to learn how to run a business directly from the founder who built it?
This is not your typical Head of Delivery role. Our client is looking for a commercially minded, ambitious operations leader to work alongside the Founder and Managing Director, helping oversee a growing national operation while gaining exposure to every aspect of running a successful business.
You'd be joining a well-established business delivering professional driver services to some of the UK's most recognised organisations. From supporting major motor manufacturers and the UK's largest gas distribution network to delivering high-profile projects including COP26, the G7 Summit and NATO Summit, the business has built a strong reputation for quality, compliance, and innovation. This role offers a genuine succession pathway, including the opportunity to progress towards share ownership and a future directorship.
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The Opportunity
Reporting directly to the Managing Director, you'll play a pivotal role in the day-to-day running of the business while developing a deep understanding of commercial operations, client management, and strategic growth.
Key Responsibilities
- Lead operational delivery across a national network of drivers and specialist vehicles
- Oversee a major methane leak detection programme delivered on behalf of one of the UK's largest utility organisations
- Collaborate with the Director of Operations to ensure delivery, planning, and compliance remain best-in-class
- Represent the business in client meetings and leadership discussions
- Travel regularly to customer sites and operational depots across the UK
- Use data, technology, and AI tools to identify opportunities for improvement and drive efficiencies
- Support tender submissions, account management, and business growth activities
What We're Looking For
- Degree qualified in IT, Computer Science, AI, Data Science, Business, or a related discipline
- Naturally curious about how businesses operate, grow, and win work
- Strong analytical mindset with confidence using data and technology
- Calm under pressure with excellent relationship-building skills
- Experience within operations, logistics, fleet management, consultancy, project delivery, or another fast-paced environment
- Comfortable taking ownership and making decisions
- Willing to work from the Stokenchurch office full-time and travel nationally
- Flexible to support a 7-day operation, including occasional evenings, weekends, and on-call requirements (time off in lieu provided)
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What's On Offer?
- £50,000 basic salary
- Private Medical Insurance
- Time off in lieu for unsociable hours and on-call support
- Direct mentoring from an experienced founder
- Significant responsibility and visibility from day one
- Long-term career progression
- Genuine opportunity for shares and directorship
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