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Head of Operations
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Head of Operations | Steins Foods
Potters Bar, Hertfordshire (Full-time, On-site)
Competitive Salary + Performance Bonus
Are you an experienced operational leader who thrives on developing people, improving performance and creating structure within a growing business? This FMCG business is one of the UK's leading importers and distributors of international food brands, supplying retailers, wholesalers and foodservice customers across the UK. As we continue to grow, we're investing in our people, systems and processes—and we're looking for an exceptional Head of Operations to join our senior leadership team.
About the Role
This is a hands-on leadership role where your greatest impact will come through leading people.
You'll oversee multiple operational functions, build accountability across the business and implement the systems, processes and reporting needed to support our next phase of growth. Working closely with the Director, you'll help shape company strategy while ensuring the business operates efficiently, commercially and collaboratively.
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What You'll Be Doing
- Leading, coaching and developing managers across the business
- Creating a high-performance culture built on accountability and engagement
- Improving operational efficiency and cross-functional collaboration
- Strengthening financial controls, including cash flow and credit management
- Developing SOPs, training programmes and operational documentation
- Building KPI dashboards and meaningful management reporting
- Leading operational improvement projects and business change initiatives
- Supporting the senior leadership team in delivering long-term growth
About You
We're more interested in how you've led people than the industry you've worked in.
You'll bring:
- Proven experience leading and developing high-performing teams
- Experience managing multiple operational functions within a growing business
- Strong commercial awareness and financial understanding, including cash flow and operational performance
- A track record of implementing process improvements and driving change
- Experience creating SOPs, reporting frameworks and management dashboards
- Confidence to make decisions, challenge constructively and take ownership
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What We Offer
- Competitive salary
- Performance-related bonus
- Significant autonomy and responsibility
- A genuine opportunity to influence how the business operates
- A key position within our senior leadership team where you'll make a lasting impact
If you're looking for an opportunity to shape a growing business, build outstanding teams and play a key role in its future success, we'd love to hear from you.
Apply now or contact us for a confidential conversation.
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