Catholic Relief Services | CRS
Head of Operations – Philippines and FSM BMU

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About CRS
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in around 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs for emergency response, disaster risk reduction, health, agriculture, education, community savings and peacebuilding.
In the Philippines, CRS started its operation in 1945. It is the longest running, continuous CRS country program in the world with extensive programming in emergency response and recovery, disaster risk reduction, climate resilience and livelihoods, and peace and development. The Philippines country program has over 60 staff members spread across its office in Manila, Cotabato City, Tagbilaran City, Iloilo City, Virac and Malaybalay City. CRS collaborates and works with our strong network of church and civil society partners, national and subnational government agencies and secular NGOs throughout the country.
In the Pacific, CRS has a Program office in the Federated States of Micronesia (FSM) implementing community-based disaster risk reduction, emergency response and early recovery projects. Currently, there are 14 staff members located in Pohnpei, Chuuk and Yap.
Recently, Philippines and FSM were combined as one Business Management Unit (BMU) under the newly established Europe, Middle East and Asia (EMEA) regional structure. This integration envisions shared services and management oversight across the two countries, with Philippines as BMU lead country, having overall responsibility for MEAL, Finance, Human Resources, supply chain management, among others. This position will support both Philippines and Micronesia operations.
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Job Summary
As Head of Operations for the CRS Philippines and CRS Micronesia BMU, you will provide leadership and management of key operational functions - Supply Chain Management (SCM), Administration, Staff Safety and Security, Safeguarding and Audit - in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will promote stewardship of resources, ensure principled compliance, proactively manage risk, and lead operational efficiency improvements. As part of the Senior Management Teams and BMU Leadership Team, you will proactively manage and mitigate operational and security risks and contribute to implementation of CO’s strategic priorities. You will also support strengthening of operational system and processes of CRS FSM Program Office.
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.


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CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.
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