What we’re looking for:

We’re looking for more than someone who knows Oracle.

We want a strong Oracle EBS leader, customer advocate and commercial thinker who can connect technology, people and business outcomes, while confidently leading complex support engagements and new customer transitions.

You’ll take ownership of:

• Strong Oracle EBS experience with a solid understanding of Oracle applications and business processes, ideally across Financials, Supply Chain, HR and Payroll
• Extensive experience leading Oracle Support and/or Application Managed Services (AMS) teams
• Proven project management and service delivery experience, with the ability to manage multiple priorities, projects and customer commitments from initiation through to successful delivery
• Strong people management and leadership experience, including developing, mentoring and building high-performing Oracle teams
• Proven experience managing enterprise customers and complex service delivery environments
• Experience leading new customer onboarding and transition projects, including taking new clients from initial onboarding through to a structured support and AMS delivery model
• The ability to develop and manage project plans, transition plans, resource requirements, timelines, milestones and delivery activities for new customer implementations and service transitions
• Experience managing global or distributed teams and coordinating cross-functional resources to deliver successful customer outcomes
• Strong commercial awareness and experience supporting bids, proposals, RFPs and pre-sales activities
• Excellent communication and presentation skills, with the confidence to engage with everyone from operational teams to senior executives
• A strong understanding of ITIL and service management principles
• The ability to stay calm, decisive and solutions-focused when managing escalations, critical incidents and challenging customer situations
• A genuine passion for developing people, improving services and creating a high-performance culture
• A proactive and commercially minded approach, with the ability to identify opportunities to improve customer relationships, expand services and contribute to business growth.

This isn't just another contract assignment. It’s an opportunity to shape, grow and transform a global Oracle Services function. You’ll have the platform to make a real difference to our customers, our people and the future of our Oracle Services business.

If you're ready for a role where you can lead, influence, build and make a difference, we want to hear from you.

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

• Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
• Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
• Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here.

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.