Twinings
Head of Packaging
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Application Deadline: 6 October 2022
Department: International Marketing
Location: Andover
Description
Great People Work Here
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The Head of Packaging will play a pivotal role in leading Twinings packaging and innovation agenda. Setting out the consumer packaging roadmap for the business, creating momentum for it across markets, supply and NPD and creating a thriving team environment in which packaging excellence is clearly evident.
A new role to Twinings, this role needs to live and deliver the change we want to create, bringing packaging as an equal partner alongside the consumed product to drive the brand forward and delight our consumers.
The Head of Packaging will work in partnership with teams across the business to ensure the department delivers a continuous and future focused pipeline of differentiated, innovative and great packaging solutions in the wellbeing drinks/ experience space. The role requires a strategic approach to innovation management and an ability to deliver creative solutions against an ambitious agenda, by finding new ways and thinking differently.
Key Responsibilities
Thought Leadership:
- Create a vision and strategy that links together all packaging teams and stakeholders in the business.
- Accountable for the packaging roadmap; identify opportunity spaces for innovation and CPI, through understanding consumer needs, brand and business strategy and also what is feasible and potentially possible. Have a clear view on the priorities.
- Own the sustainability packaging roadmap for consumer packaging through understanding the consumer drivers to make meaningful improvements with clear targets.
- Pulls the different packaging business teams together behind the roadmap, ensuring there are no silos, setting the tone, driving momentum and energy behind it. Be the objective decision maker when required.
- Continuously build the team’s knowledge of latest developments within the packaging industry.
- Manage and grow a packaging expert panel to ensure it is fit for purpose and future looking.
- Build and maintain a network of external expertise through suppliers and institutions.
- Dedicate at least 10% of working time to working on look outside activities to stay fresh and up to date.
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NPD Packaging Delivery:
- Accountable for the consumer/customer packaging in the business.
- Work in partnership with local Marketing Teams to support them in development of their packaging strategy.
- Taking close and further out market plans (grounded in consumer insight) create a number of ideas across different platforms and mapping them across the future. Ensure the consumer’s voice is at the heart of what we do.
- Devise and deliver new and innovative packaging solutions, in conjunction with the product development team, that continually evolve the Twinings brand into a leader in the wellbeing drinks arena; delighting our consumers.
- In conjunction with markets and supply chain have an ongoing CPI agenda looking at consumer benefits, value delivered and cost optimisation.
- Close connection with Supply Chain on the manufacturing pipeline, feeding the packaging strategy into their plans.
- Working directly or through experts, provide technical expertise to support the delivery of a differentiated innovation packaging pipeline.
- Ensure the Packaging Team work agilely and flexibly across the different types of innovation project, supporting the philosophy of testing and experimentation.
- Ensure packaging ideas are feasible, safe and compliant working in collaboration with other internal functions.
- Understanding of key legislation that affects packaging and the potential impact on our business.
- Measurement of performance with recommendations for process and operational improvements.
Team Leadership:
- Build a high performing team, ensuring individuals continue to develop and excel in their packaging capability, putting career development, succession and talent management at the heart of team.
- Instil flexible and agile ways of working to bring performance, drive and pace across packaging projects.
- Work with the Director of Innovation and Marketing Excellence to shape the direction for Team NPD, instilling the innovation behaviours and creating a culture of progressive and innovative thinking.
- Drive the team to continuously monitor new and emerging packaging trends in the drink and wellness markets; sharing these across Team NPD and all interested parties.
- Sponsorship of the packaging community that operates across supply and NPD teams creating a collaborative network and sense of ownership and pride as a wider team.
- Role model of Company Values and Innovation Behaviours.
- Regular travel and flexibility to work within the needs of different time zones of our key markets.
Stakeholder Management:
- Build and maintain an internal network including Supply Centre Manufacturing, Quality and Pack Technologists, Procurement, Regulatory and others working collaboratively with them to get the best outcome for the business.
- Engage with all stakeholders to create excitement and ‘buzz’ around the work of the Packaging Team, demonstrating how the team are an enabler to Twinings’ future growth that they want to engage with.
- As a leader within the International Marketing and NPD Team, collaborate with peers across the team to strengthen ways of working across all parts of the team.
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Skills, Knowledge and Expertise
- Extensive experience working in, and leading teams, in food or drink packaging.
- Demonstrable experience of translating NPD insight and briefs into fantastic products - A track record of success!
- Led significant change programmes.
- Extensive experience of working with external suppliers and partners to deliver innovative product solutions.
- Experience of working with different countries and cultures.
- Evident experience of supply and commercial environment understanding.
- A natural leader who can inspire others and deliver change.
- High personal accountability for driving results in their area.
- Strong communicator and influencer.
- Passionate about new trends and developments in food and drink packaging.
- Unquenchable curiosity about everything food, drink and wellbeing packaging related and how it affects consumers.
- Creative thinker who challenges perceptions about what the packaging future of healthy drinks could look like.
- Delivers through commercial thinking; understanding the commercial landscape of the business and the market and the impact of their role on this.
- Ability to operate at a strategic level and also be in the detail when needed.
- Thrives on problem solving.
- Strong self-starter and proactive thinker.
- Ability to build strong, impactful internal and external working relationships.
- Ability to work well under pressure and to tight timescales.
- Comfortable dealing with ambiguity and a fluid matrix structure.
- Creates strong engagement when presenting to internal stakeholders.
- Outstanding influencing and communications skills are a key enabler to this role, ensuring we can deliver leading edge thinking, with market insight and trend-led needs into actual product packaging.
Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Bupa Private Medical Insurance
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