Eden Rose
Head of Paraplanning
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Paraplanning Manager
Location: Glasgow
Salary: £60,000
Type: Full-time - 1 Day in the Office
The Opportunity
We are looking for an experienced Paraplanning Manager to lead and develop a high-performing paraplanning team within a growing financial planning business. This is a leadership role for someone who combines strong technical expertise with a passion for developing people, improving processes, and delivering an efficient, high-quality advice service.
Working closely with Financial Planners, Compliance, and Client Support, you will ensure the team delivers technically accurate, compliant, and timely work while driving continuous improvements across the advice process.
Key Responsibilities
- Lead, coach, and develop the paraplanning team through regular 1:1s, performance reviews, and ongoing mentoring.
- Manage workload allocation, prioritizing cases to meet client deadlines and service standards.
- Monitor team capacity and proactively address bottlenecks.
- Track and report KPIs, including turnaround times, work in progress, productivity, quality, and service performance.
- Maintain high standards across suitability reports, technical analysis, and client documentation.
- Act as the technical escalation point for complex cases involving pensions, investments, taxation, and retirement planning.
- Drive process improvements to reduce delays, duplication, and rework while maintaining compliance.
- Identify opportunities to improve efficiency through better use of Intelliflo, cashflow modelling software, provider platforms, and technology.
- Work collaboratively with Financial Planners, Compliance, and Client Support to strengthen the end-to-end advice process.
- Support recruitment, onboarding, and development of new paraplanners.
- Lead the team through regulatory, system, and process changes, ensuring new ways of working are successfully embedded.
- Contribute to wider operational discussions, using management information to identify risks and opportunities.
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About You
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- Previous experience leading or supervising a paraplanning team.
- Strong technical knowledge across pensions, investments, taxation, and retirement planning.
- Experience reviewing and overseeing high-quality suitability reports.
- Proven ability to manage workloads, team performance, and service delivery.
- Experience using Intelliflo and cashflow modelling software.
- Strong analytical, organizational, and communication skills.
- Diploma qualified as a minimum, with Chartered status or progress towards Chartered desirable.
What’s on Offer
- Competitive salary
- Hybrid working
- Pension scheme
- Professional qualification support
- Career progression opportunities
- A collaborative and supportive working environment where you'll play a key role in shaping the future of the paraplanning function.
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