WTW
Head of Partnerships & Distribution
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# Head of Partnerships & Distribution
This is a high-impact leadership role within WTW’s London market, focusing on insurance partnerships, affinity distribution, and commercial growth.
WTW is redefining insurance distribution through innovation, governance, and customer-centricity. In this position, you will combine strategic leadership with hands-on execution to:
- Optimise new business, renewal retention, and income per policy.
- Work closely with business development teams and distribution partners to identify growth opportunities.
- Embed effective governance frameworks and deliver measurable commercial outcomes.
You will collaborate with highly regarded stakeholders across partnerships, insurance distribution, and affinity channels. This role offers a strong platform to make a visible and lasting impact, particularly if you thrive in areas such as:
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The Role
Key Responsibilities
- Lead trading income across the partnership scheme, focusing on:
- New business growth
- Renewal retention
- Revenue optimisation
- Develop and execute client & programme retention strategies in partnership with business development, driving growth across:
- Insurance distribution channels
- Affinity distribution
- Own & coordinate the partnership governance framework, ensuring:
- Effective stakeholder engagement
- Accountability & delivery across internal teams and external partners
- Maximise trading opportunities while improving operational efficiency across the value chain.
- Oversee performance & regulatory reporting, providing:
- Clear commercial performance insights
- Compliance across complex reporting frameworks
- Champion customer experience across all channels, including:
- Contact centre operations
- Complaints management
- Customer engagement strategies
- Act as a central coordination point, aligning stakeholders and tracking delivery to ensure:
- Successful execution of partnership objectives
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