Role Overview

The post holder will ensure the effective delivery of the Patient Safety Incident Response Framework (PSIRF), whilst maintaining robust governance, assurance and oversight arrangements for all patient safety incidents reported across the Trust.

Working closely with clinical and corporate leaders, the post holder will lead systems that support incident reporting, learning responses, risk identification, assurance and organisational learning. They will use data and intelligence to identify emerging risks, monitor performance and ensure that learning is translated into measurable improvements in patient care and safety.

The role requires an experienced leader with expertise in patient safety, governance and risk management, supported by strong analytical and digital skills, capable of using data systems and business intelligence tools to provide assurance and drive improvement.

Key Responsibilities

• Lead the operational delivery of learning responses under the Patient Safety Incident Response Framework (PSIRF), ensuring timely, high-quality outputs that drive improvement and learning across the Trust.
• Work in close collaboration with the Associate Director of Quality for Patient Safety and Risk to ensure the Trust maintains a robust and responsive Patient Safety Incident Response Plan (PSIRP) that aligns with national PSIRF requirements.
• Oversee the end-to-end governance of learning responses and investigations undertaken under PSIRF, ensuring proportionate responses are delivered, learning is identified and improvement actions are monitored to completion.
• Ensure that all learning response outputs, including checklists and reports, are of consistently high quality, evidence-based, and aligned with the Trust’s PSIRP and broader patient safety strategy.
• Maintain oversight of the staffing and resourcing of the patient safety response function, ensuring capacity is sufficient to meet demand and that staff are supported and trained to deliver their roles effectively.
• Ensure that learning responses are integrated into the Trust’s wider governance and quality improvement systems, with clear mechanisms for tracking actions, monitoring impact, and sharing learning across the organisation.