Core mission:

Your core mission is to own and execute the full employee lifecycle at HSPG, ensuring we attract, hire, develop and retain high-performing individuals.

You are responsible for building and running the systems, processes and experiences that underpin our people function, from hiring and onboarding through to development, retention and performance support.

This is a hands-on, execution-focused role. You take ownership of the detail, follow-through and delivery across all people-related processes, ensuring nothing is dropped, delayed or inconsistent.

You work closely with the Managing Director, taking significant operational load off their plate, while ensuring that standards remain high and the essence of what makes HSPG special is protected as we scale.

You are not a recruiter. You are a people operator who builds and runs the systems that make great teams perform. Make it your mission to make it fun.

Obsess:

You obsess over:

• Hiring quality and pace: attracting and securing high-calibre individuals quickly, without compromising on standards.
• Employee experience: ensuring every touchpoint, from first interaction to onboarding and beyond, is intentional, high-quality and aligned with who we are.
• Retention and development: understanding what drives performance and engagement, and continuously improving how we support and develop our people.
• Moments that matter: infusing ‘different’, ‘special’ and/or memorable moments in people’s day, life and job. The finer details matter, here.

Excel:

You excel at:

• Execution: taking ownership of work and delivering it to a high standard without needing heavy direction.
• Emotional intelligence: building strong relationships, understanding what drives people and supporting them to perform at their best.
• Leadership: supporting and developing Heads of level to improve performance, clarity and accountability.
• Communication: clear, direct and effective communication across all levels of the business.

Specific experience:

• 5+ years experience in a people role
• Proven experience in a generalist people role, owning multiple aspects of the employee lifecycle, beyond recruitment.
• Strong experience in hiring and talent attraction, combined with broader responsibility across onboarding, development and people processes.
• Experience building and improving people processes and systems in a growing business.
• This role is not suited to candidates with a purely agency or recruitment-only background

90-day wins

• Early traction and strategic control.
• Strong relationships built across the whole business, with clear understanding of people, roles and priorities.
• Current hiring and people processes mapped, with clear improvements identified and implemented for active headhunting, not only inbound applicants.
• Full ownership of recruitment across key roles, with improved speed, structure and communication.
• A clear and structured onboarding experience in place, including defined first day, first week and first month plans, with strong input from line managers.
• Initial framework in place for goal setting, development conversations and regular and consistent check-ins across teams.

12-month impact outcomes

• Material impact and results within first 12 months.
• Time to hire significantly reduced, while considering budget, with consistently strong hiring manager feedback on candidate quality.
• A clear, well-run employee lifecycle in place, from hiring through to development and retention.
• Improved leadership capability at Head of level through structured support and development.
• Key people processes running smoothly without reliance on the Managing Director.
• Clear and consistent approach to communication, development, goal setting and performance conversations across the business.