HM Prison and Probation Service
Head of Performance Assurance (Ref: 21280)

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This position is based at HMP Lancaster Farms, LA1 3QZ
Job Summary
Please refer to Job Description.
Job Description
Overview of the job
This is a functional management job within an establishment.
Summary
The job holder will be responsible for the management of Performance Assurance, within the Corporate Services Function. The job holder will manage performance aspects of the Business Plan and provide expert strategic level advice to the Senior Management Team (SMT) on performance issues.
This is either an operational or non-operational job with line management responsibilities. If operational, please see Technical Requirements
Responsibilities, Activities And Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Evaluate how to improve performance within the establishment, conducting
- Responsible for managing the Self Audit Programme for the establishment and ensure self-audits, health checks and re-audits of non-compliant baselines
- Responsible for undertaking quality assurance of the Self Audit reports
- Responsible for ensuring that adequate performance management/audit controls are in place and that the Function produces and analyses relevant performance data and takes corrective action
- Responsible for managing the compilation and achievement of any performance
- Act as the Governor's representative by chairing adjudications and taking charge of day-to-day establishment operations as Duty Governor
- Promote Prison Service policy in all activities and behaviours e.g. promote diversity, decency, safety and reducing re-offending agendas.
- Review open Assessment Care in Custody teamwork (ACCT) as and when required in line with audit baselines.
- Provide leadership and management of the Function. Will have the skills to apply
- Manage Prisoners Complaints Process within the Function.
- Responsible for ensuring all litigation claims relevant to the area have been dealt with in accordance with policy.
- Oversee the compilation and regular progress reporting of performance
- Manage the appropriate authorisation of Financial Compliance Statements .
- Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.
- Ensure that the Function produces and analyses audit and establishment
- Contribute to the establishment’s overall achievement of (SDIs) and standards and be accountable for the performance and delivery of targets relating to the budget; People Plan for the Function.
- Accountable for all local and national policies relating to the Function, and ensure
- Contribute to the development and delivery of the medium-to-long term
- Attend relevant boards/meetings and actively contribute either as chair or team member.
- Responsible for ensuring the work areas and associated activities comply with
- Work collaboratively and provide constructive challenge to colleagues to ensure that their own and other Function are joined up and together contribute towards the overall delivery of the establishments performance.
- Contribute to the preparation of the establishment contingency and emergency
- Ensure effective use of staff resources provide training and annual leave opportunities.
- Produce relevant reports as required and ensure that the response to all
- Carry out investigations and administration in relation to incidents of potential discrimination and report on findings.
- Responsible for ensuring actions arising from Standard Audit, Her Majesty
- Deliver and implement projects as directed by the Governor
- Actively encourage staff engagement within the Function to ensure objectives are met.
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Inspector of Prisons (HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys, including local Self Audit action plans and Resettlement strategies are delivered. correspondence are within agreed timescales. plans and ensure implementation when required. Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance. strategic and business plan for the establishment, with overall responsibility for implementation within their Function. procedures implemented are compliant, including the development of new policies. performance management information identifying variances and areas requiring improvements. improvement programmes. all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals. improvement programmes reporting on progress regularly as appropriate Dependant on operational experience will undertake some or all other management tasks including: relating to set standards provided by Standard Audit are undertaken analysis on data to ensure an accurate reflection of performance for a variety of purposes, including Senior Management Team discussions and individual bi - laterals, evaluating risks to inform the approach to audits The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Behaviours
- Delivering at Pace
- Leadership
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Changing and Improving
- Making Effective Decisions
Technical Requirements
Job holders must complete specific training in their specialism once they take up post.
If Operational
- Must be successfully accredited by passing the Head of Function Assessment Centre (HFAC), or prior to 2016 be accredited as an Operational Manager (or in post as a G5 prior to 1999).
- Where HFAC accreditation was gained from 2018, the Incident Management Silver Command (IMSC) assessment must also be passed to be eligible for operational Head of Function roles.
- When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People
Successful completion of workbook
Hours of Work (Unsocial Hours) Allowances
37 hour week
Person specification
Please Refer To The Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Delivering at Pace
- Communicating and Influencing
Alongside your salary of £54,148, HM Prison & Probation Service contributes £15,686 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance


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For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently
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