SF Partners
Head of Performance Excellence
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The Mission
SF Partners has spent the last three years moving up market, from a generalist recruitment business to a partnership-led firm working mid-to-senior appointments across Finance & Accountancy, Technology, Executive and Engineering. We've expanded from our Midlands offices into Manchester, London and Frankfurt, where we’re now in full scale mode. Over the next three years we want to grow the business by 50%.
The biggest lever we have for that growth is what our consultants do with their time. We've always been good at getting people to beat their personal best – 93% do so within two years at SF, and we're already top quartile for consultant productivity against the UK recruitment sector. What we haven't had is someone whose full-time job is turning that into a repeatable, business-wide engine rather than something that happens informally, manager by manager.
The Role
Head of Performance Excellence - a newly created role, reporting into the senior leadership team. Full-time or part-time considered.
You'll take consultant development from something individual managers do on the side to something structured, consistent and tied directly back to billings. You'll design and deliver it yourself, spot where people and teams are getting stuck before anyone asks you to, and work with management, the CRM team, managers and individual consultants to get it embedded. This suits someone who wants immediate impact in a fast-growing business, not a role to ease into gently.
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What You'll Be Doing
- Designing and delivering training programmes that move consultants to their next level of performance, no matter how successful they already are
- Supporting the ongoing development of the business to a more premium market position, where we are valued partners to our clients beyond just filling a job
- Spotting opportunities to develop individuals and teams, and acting on them without waiting to be asked
- Working with the management team to understand blockers to scaling and implementing the solutions that help managers to grow their teams
- Supporting our AI rollout, already underway, to continue building skills around the business, sharing best practice and encouraging ongoing experimentation
- Making recommendations on where we can be more effective as a business in our processes and working with the business to implement these changes
- Reporting on what's working, tying it back to consultant earnings and business productivity – the two metrics you are ultimately accountable for
What We're Looking For
- You've worked in a medium to large, well-structured business and are genuinely comfortable reviewing, improving and rolling out process. You know the difference between process that helps and process that slows
- You can make that process land as engaging and consultant-centric, not imposed from above and can flex your style according to your audience
- You're AI-savvy, curious about the tools, quick to pick them up, and confident helping others do the same
- You've got a coach's instinct and care about getting individuals to their personal best, no matter how much they have already achieved
- You're comfortable at every level and are as at home with a consultant on the desk as with the management team
- You enjoy travel – we have 4 UK offices and 1 in Germany and you will need to be visible and present to have an impact
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Why Join Us
We're a fast-growing business with ambitious plans and this role gets you in early, to grow with us. As this is a new function, you’ll be able to have a major impact on shaping and leading it from day one.
This role is about scaling SF Partners productively and profitably, while keeping employee engagement high, with consultants earning more, in a business people want to stay in. If that's the kind of mandate that gets you up in the morning, we'd like to hear from you.
Location
UK, flexible, ideally based in the Midlands. This isn't a desk-based role: expect to be in our various offices – Birmingham, East Midlands, London, Manchester and Frankfurt – regularly, and to be visible and present across the business rather than working from one desk.
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