Pulse Group
Head of Product

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Head of Product, Student Services
π London β Hybrid 2 days a week
π Fixed-Term Contract to October 2027 | Inside IR35
We're recruiting a Head of Product, Student Services on behalf of a leading higher education institution's ICT function. This is a senior leadership role covering a maternity leave, responsible for the strategic direction of a portfolio of digital products supporting students, staff and the wider institution.
About the role
As Head of Product, you'll define and deliver the product vision and strategy for a portfolio of digital services, leading a cross-functional team of product managers and engineers. You'll own the evolution of the organisation's product operating model and ensure digital services are high-quality, accessible and continuously improved through user feedback and data.
Key responsibilities
- Establish and communicate a clear vision and roadmap for the product portfolio, aligned to institutional strategy
- Lead the evolution of the Product Operating Model, governance, standards, lifecycle management and value measurement
- Oversee the full product lifecycle from discovery to delivery and continuous improvement
- Drive outcome-based roadmaps, prioritising based on user needs, organisational impact and data
- Champion service quality and simplification of the technology estate
- Build strong relationships across students, academics, professional services and external partners
- Lead supplier management, including contract performance and value realisation
- Lead, coach and develop multi-disciplinary teams
- Manage budgets and resources against strategic priorities
- Identify and manage risk, ensuring appropriate governance
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Why you're a good match
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What we're looking for


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Your very own career expert that helps elevate your application to the next level.
- Proven experience leading product at portfolio scale, not just a single product
- People management experience leading product managers and engineers
- Experience operating in large, complex, matrixed organisations
- Strong stakeholder management skills across technical and non-technical audiences
- Background in higher education, public sector or charity is advantageous but not essential
The details
- π° Salary: Β£70,000βΒ£82,000
- π Contract: Fixed-term, to end of October 2027, Inside IR35 (managerial responsibilities)
- ποΈ Location: London β Hybrid 2 days
- π Start date: Ideally before late September, with some flexibility for the right candidate
- ποΈ Interviews: Week commencing 31 August
Interested, or know someone who'd be a great fit? Get in touch to find out more or send your CV direct to lauren@pulsegroupsolutions.com
βIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iβve been looking for.β
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