You’ll also work closely with senior leadership, product management, engineering, and marketing, to ensure design is a true strategic partner in BCA’s growth.

Key Responsibilities:

Team leadership

• Manage, mentor, and develop a team of UX designers, setting clear objectives, progression paths, and growth opportunities.
• Build a collaborative, inclusive team culture where ideas can thrive.
• Provide ongoing feedback, coaching, and support to help your team do their best work.

Design strategy and operations

• Establish, document, and continuously improve design processes, ceremonies, and best practices.
• Align design activities with BCA’s wider business strategy and commercial goals.
• Prioritise and balance design workload to deliver against key initiatives.

Design quality

• Own and evolve our design system in collaboration with Engineering and Product to ensure a consistent, high-quality experience at scale.
• Champion strong design standards, including usability, accessibility, and brand alignment.
• Drive adoption of the design system across teams, ensuring efficient and effective delivery.

Collaboration and influence

• Lead the strategic and iterative improvement of digital products and services based on user insights and data.
• Ensure accessibility is embedded in everything we design and build
• Champion the role of research and evidence in shaping design decisions
• Facilitate workshops, discovery sessions, and playback of insights to ensure alignment and shared understanding

Culture and community

• Contribute to and grow a thriving UX and design culture at BCA’s
• Encourage open-mindedness, curiosity, and continuous learning
• Promote diversity and inclusion within the team and in the experiences we design

Knowledge and Experience Required:

Team leadership

• Significant experience in UX design leadership roles, ideally in complex organisations.
• Proven ability to lead, mentor, and develop designers with a focus on growth, quality, and collaboration.
• Strong generalist design expertise with depth in user-centred design processes, service design thinking, and systems design.
• Experience establishing and evolving design systems.
• Expertise in facilitating workshops, discovery, and cross-functional alignment.
• Excellent storytelling and communication skills — you can present clear, compelling narratives to a range of stakeholders.
• Commitment to accessibility and designing for all users.
• Ability to balance user needs with commercial objectives, making pragmatic, data-informed decisions.
• Comfortable working in agile, multidisciplinary teams.

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.