NHS Wales Shared Services Partnership
Head of Professional and Clinical Services

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About the Role
An exciting opportunity has arisen for an experienced senior manager to lead, shape, and influence our people-centered Professional and Clinical team within the Primary Care Division. You will strategically lead the Professional and Clinical Service team in managing the ongoing delivery and transformational development, influenced by NHS Wales Health Boards, Primary Care Contractors, and the Welsh Government.
Key Responsibilities
- Play an integral role as part of the Primary Care Services senior management team in setting and delivering the strategic agenda for the division. This will be intrinsically linked to the delivery of the overall Shared Services vision in becoming a world-class organisation.
- Develop and implement the modernisation agenda for PCS in terms of providing a robust and standardised environment to enable staff to succeed inside the organisation and be the prime link between PCS and its external customer and stakeholder communities.
- Engage directly and forge robust professional relationships with stakeholders and ensure that all forms of communication is of high quality that continually enables a proactive approach in regard to service improvement.
Reasons to use Rodeo
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Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Why you're a good match
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You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
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Requirements
- Experienced senior manager with a proven track record of delivering modernisation and transformation projects across complex environments.
- Gravitas and energy to advise and influence colleagues and stakeholders at the highest levels within the NHS in Wales, Welsh Government, and other organisations.
- Experience of working in complex, system-wide, and politically sensitive environments.
- Demonstrate an inspiring and inclusive leadership style.
Values
At NHS Wales Shared Services Partnership, we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility, and Innovating.
Working at NWSSP
- Agile working approach and continuous improvement.
- Commitment to creating an inclusive workplace that values equality, diversity, and inclusion.
- Focussing on the wellbeing and belonging of our people.
- Excellent customer service for both our internal and external customers.


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Benefits
- Comprehensive benefits package.
- Opportunities for learning and growth.
How to Apply
For further details or informal visits, contact:
Name: Scott Lavender
Job title: Deputy Director of Primary Care Services
Email address: scott.lavender@wales.nhs.uk
Telephone number: 07951928019
To find out more about working for us, the benefits we offer, and guidance on the application process, please visit https://nwssp.nhs.wales/working-for-us/
NWSSP works in an agile way where possible. All posts will have a contractual base, but as part of agile ways of working, that may mean working from home and other locations. We also look at how we balance flexibility with community and how to manage opportunities to learn from each other.
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