Actus Verto
Head of Recruitment
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Role Statement
We are seeking a commercially minded and delivery-focused Head of Recruitment to lead and own all recruitment activity across the AV Group. This role is accountable for ensuring the Group attracts, engages, and secures high-calibre talent to support current delivery commitments and future growth ambitions.
The Head of Recruitment will develop and maintain a proactive recruitment capability, ensuring the business has access to a live pipeline of exceptional candidates who can be mobilised quickly as opportunities arise. The role will work closely with the Executive Team and business leaders to anticipate future demand and translate business plans into effective workforce and hiring strategies.
In addition to supporting internal hiring, the Head of Recruitment will own the Group's external recruitment service, shaping a credible and commercially viable offering for clients. The role will be responsible for winning new external clients, building long-term relationships, and creating an additional revenue stream for the AV Group.
This is a senior leadership role requiring strong recruitment expertise, commercial awareness, and excellent stakeholder management. The successful candidate will balance strategic ownership with hands-on delivery and will establish recruitment as a key enabler of the Group's growth.
Key Role Accountabilities
Group Recruitment Leadership
- Accountable for all recruitment activities across the AV Group
- Develop and implement the Group's recruitment strategy in line with business and growth objectives
- Ensure consistent, high-quality recruitment processes and standards across all Group businesses
- Partner with Directors and Hiring Managers to understand current and future recruitment requirements
- Provide clear reporting on recruitment activity, performance, market trends, and risks
Talent Pipeline & Workforce Planning
- Curate, develop, and manage a live list of high-quality potential candidates across priority disciplines
- Build and nurture candidate relationships before immediate recruitment requirements arise
- Maintain an active talent community capable of supporting rapid hiring and mobilisation
- Work with business leaders to forecast demand and identify critical capability gaps
- Continually map the market to identify emerging talent and specialist capability
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Recruitment Delivery
- Lead end-to-end recruitment campaigns across permanent, contract, interim, and leadership roles
- Ensure an exceptional and consistent candidate experience throughout the recruitment lifecycle
- Develop effective sourcing strategies across direct, referral, network, and specialist channels
- Maintain robust recruitment governance, records, and compliance with relevant legislation
- Drive continuous improvement in recruitment processes, technology, and ways of working
Business Development
- Responsible for bringing new external recruitment clients into the AV Group
- Identify and qualify opportunities where the Group can support client recruitment needs
- Build trusted relationships with prospective clients and develop tailored recruitment solutions
- Prepare and present compelling proposals, pitches, and commercial terms
- Collaborate with the wider commercial team to maximise cross-selling and relationship opportunities
Recruitment Service Ownership
- Own the recruitment service offered to clients by the AV Group
- Define the service proposition, delivery model, pricing structure, and service standards
- Ensure recruitment assignments are delivered consistently, professionally, and profitably
- Monitor client satisfaction and evolve the service in response to feedback and market demand
- Own the commercial performance, growth, and reputation of the recruitment service
People, Leadership & Continuous Improvement
Knowledge and Skills
Recruitment Expertise
- Extensive experience leading recruitment activity across multiple disciplines and business areas
- Strong understanding of permanent, contract, interim, and executive recruitment
- Proven ability to build proactive talent pipelines and workforce planning strategies
- Strong knowledge of recruitment best practice, candidate care, and employment legislation
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Commercial & Business Development
- Demonstrable experience winning new recruitment clients and developing external business
- Strong commercial awareness with the ability to identify, qualify, and convert opportunities
- Experience developing recruitment service propositions, pricing, and delivery models
- Confident preparing proposals, negotiating terms, and presenting to senior stakeholders
Leadership & Strategic Planning
- Proven ability to lead and develop high-performing recruitment teams or functions
- Ability to translate business strategy and growth plans into practical workforce requirements
- Strong organisational, prioritisation, and planning skills
Stakeholder & Communication Skills
- Excellent stakeholder management with the ability to influence outcomes at all levels
- Ability to build trusted relationships with Directors, Hiring Managers, candidates, and clients
- Strong written, verbal, negotiation, and interpersonal communication skills
Technology, Data & Performance
- Experience using applicant tracking systems, recruitment platforms, and candidate databases
- Strong reporting and analytical capability, including recruitment metrics and forecasting
- Ability to use data and market insight to improve recruitment performance and decision-making
Core Behaviors
- Commercially minded with a strong focus on sustainable growth
- Proactive, energetic, and highly self-motivated
- Relationship-focused with exceptional interpersonal skills
- Highly organised, structured, and attentive to detail
- Pragmatic, solutions-oriented, and focused on outcomes
- Comfortable operating at both strategic and operational levels
- Takes ownership and accountability for delivery and commercial results
- Resilient and adaptable in a fast-paced, growth-oriented environment
- Collaborative and committed to developing people and organisational capability
- Passionate about attracting exceptional talent and delivering excellent client service
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