Hyperlayer
Head of Revenue & Business Operations
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About the role
We are looking for a Head of Revenue & Business Operations to own both our revenue engine and cross-functional operational excellence. This is a high-impact role where you’ll serve as a strategic force multiplier for leadership, aligning our Sales, Marketing, and Customer Success teams around a single source of truth, while driving the company-wide planning and execution that enables Hyperlayer to scale.
You’ll manage and grow the Revenue & Business Operations team while owning the GTM tech stack, revenue forecasting, and company-wide operating cadences, bringing both strategic rigour and hands-on execution to everything from board reporting to CRM architecture.
What you'll do
- Lead and scale the Revenue & Business Operations team – managing, coaching, and developing Associates and Senior Associates.
- Own and optimise the GTM tech stack, including HubSpot CRM, sales engagement tooling, and data/BI platforms, ensuring high data quality, adoption, and ROI across all commercial teams.
- Build and own revenue forecasting models and GTM dashboards; maintaining an accurate view of pipeline coverage, CAC, LTV, and NRR, and presenting insights to the COO and board.
- Own the sales enablement function; maintaining high-quality, up-to-date collateral (presentations, one-pagers, mock-ups) and a central knowledge hub where teams can easily find and use the right materials.
- Partner closely with the sales team across different product lines to deliver client-specific decks and research that give us an edge in pitches and workshops.
- Oversee strategic projects for leadership, including investor communications, cross-market analysis, and operational improvements.
- Ensure global alignment – adapting sales support to the nuances of North America, Asia Pacific, UK, and EU markets.
- Contribute to client engagement – joining key meetings and workshops to understand client needs firsthand.
- Act as the CEO/COO’s strategic execution partner: identifying and resolving cross-functional bottlenecks, running high-priority special projects, and ensuring the leadership team operates with rigour and speed.
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Qualifications
- 5+ years in a Revenue Operations, Business Operations, or GTM strategy role in a high-growth B2B fintech or payments business, with a clear track record of owning both the operational machinery and the strategic agenda, not just supporting them.
- Hands-on CRM ownership – you’ve architected and run HubSpot or Salesforce end-to-end, improved data quality and pipeline visibility, and built the revenue reporting that a leadership team actually trusts. Experience designing GTM operating models (lead-to-revenue process, handoff SLAs, attribution frameworks) is essential.
- A background in top-tier consulting (e.g. McKinsey, BCG, Bain, or equivalent) or a Chief of Staff / strategic planning role – you bring structured thinking and output quality to operate at board level, while being comfortable rolling up your sleeves on execution.
- Experience managing and mentoring teams, with a track record of building high-performing operations functions.
- Strong domain knowledge of the B2B payments, banking, or fintech landscape – enough to earn credibility with enterprise clients and internal product teams across our key markets (North America, Asia Pacific, UK, and EU).
- Proficiency with HubSpot CRM (including pipeline management, reporting, and workflow automation), SharePoint, PowerPoint, and ideally Figma; familiarity with BI tools (e.g. Looker, Tableau, or similar) is a strong plus.
- A balance of strategic ownership and hands-on delivery – comfortable both setting direction and rolling up your sleeves.
How to apply
Please click on the ‘Apply’ button, you will be asked to provide an updated CV and answer some questions. For further information about this vacancy, you can contact us at: people@hyperlayer.com.
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We will not be offering UK work visa sponsorship for these roles. Candidates will need an existing non-sponsored right to work in the UK.
Working at Hyperlayer
At Hyperlayer we are proud of our in-office culture. It makes a real difference to the working atmosphere and maximises collaboration in and across teams. This is critical to how we work and learn. Also, we think it makes for a great workplace!
We value our team and are proud to offer some great benefits:
- A performance-based employee bonus scheme.
- 25 days annual leave plus bank holidays, a day off on your birthday, and an additional day per year of tenure to a maximum of 30.
- Critical illness and life insurance cover.
- AXA PPP Health Insurance, including gym offers.
- Cycle-to-work scheme.
- Referral bonus scheme.
- Workplace nursery scheme
- Up to 20% performance-based bonus scheme
- Performance-based stock option plan after one year of employment
Equity, diversity, and inclusion
Hyperlayer’s mission is to make a positive impact on people’s lives, making it easier for everyone to manage their money.
Hyperlayer’s commitment to equity, diversity, and inclusion is a key part of this; it helps us better serve our customers, employees, and business partners from every background.
We are constantly learning and striving to do better, and we expect all staff to actively take part in this process.
Data Privacy
As part of our recruitment process, Hyperlayer Limited collects and processes personal data relating to job applicants.
We are committed to being transparent about how we collect and use this data and to meeting our data protection obligations. To read more click here.
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