Flight Centre
Head of Revenue Management Europe (mat cover)
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ABOUT THE OPPORTUNITY
We're looking for a commercially minded and strategically focused leader to own regional air content and pricing performance across a portfolio of European markets. This is a high-impact leadership role that combines commercial decision-making, stakeholder influence, team leadership, and operational excellence within a globally connected Revenue Management function. You'll lead a team of analysts, shape regional strategy, and drive measurable outcomes across pricing, content, supplier, technology, and operational priorities. This role offers exceptional exposure to senior leaders and is an excellent stepping stone into broader commercial leadership opportunities.
KEY RESPONSIBILITIES
- Own the end-to-end content and pricing performance across the European regional portfolio.
- Drive quality, competitiveness, and strategic alignment of air content and pricing across markets.
- Apply the Four Forces framework (Suppliers, Consultants, Customers, and FCTG) to identify opportunities and prioritise actions.
- Maintain accountability for regional pricing outcomes and performance.
- Build strong relationships with Brand and Market leaders to influence commercial decisions.
- Partner with Procurement, Pricing Delivery, Operations, and Technology teams to execute commercial opportunities.
- Use data-driven insights to influence stakeholders and support strategic recommendations.
- Track ROI of initiatives and contribute to regional performance reporting.
- Adapt commercial strategies to differing market dynamics across the region.
- Lead and develop a team of Revenue Management Analysts.
- Set clear expectations, coach team members, and foster a high-performance culture.
- Proactively manage performance and support employee development.
- Create an environment where analysts take ownership of outcomes and initiatives.
- Own and deliver cross-regional or team-wide projects from concept through measurable outcomes.
- Align stakeholders around priorities, plans, and delivery expectations.
- Reprioritise effectively in response to evolving business requirements.
- Represent Revenue Management confidently with senior stakeholders.
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
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EXPERIENCE & QUALIFICATIONS
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- Previous experience in a Revenue Management, Pricing, or Commercial Analyst role.
- Leadership or Team Management experience (direct or virtual).
- Strong proficiency in Excel, PowerBI, or equivalent reporting tools.
- Strong knowledge of the airline distribution landscape, including GDS and NDC.
- Ability to analyse complex datasets and translate insights into commercial recommendations.
- Proven stakeholder management and influencing skills, including experience working with senior leaders.
- Strong commercial acumen and understanding of pricing concepts.
- Experience working across multiple markets or within a global-local operating structure (preferred).
- Travel industry background (preferred)
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