Lucy Electric
Head of Sales - Energy Services
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Head of Sales - Energy Services
Business:
Lucy Electric UK
Location:
Thame / Field Based
Job Reference No:
4084
Job Purpose:
The role holder is accountable for the leadership and performance of the Energy Services Sales Team, owning the delivery of the sales budget and actively driving business expansion. They will create and execute a sector strategy designed to generate profitable growth and establish Lucy Electric Energy Services as the partner of choice across the sector.
Business Overview:
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Job Context:
This role operates within Lucy Electric Energy Services and is central to the growth and performance of the business. The role holder is responsible for providing strong leadership to the Energy Services Sales Team, ensuring clarity of direction, high standards of execution, and a culture focused on customer value and commercial performance. Operating in a competitive and fast-moving market, the postholder is accountable for delivering the sector’s sales budget and driving sustainable business expansion through effective market engagement and strategic planning.
Working closely with internal stakeholders—including Operations, Engineering, Commercial, and Senior Leadership—the role holder will develop and implement a sector strategy that supports profitable growth, increases market share, and strengthens the company’s position as the partner of choice. Success in the role requires a blend of commercial acumen, sector insight, strong relationship-building skills, and the ability to influence decision-making across both customers and internal teams.
Job Dimensions:
The role will be field/ home based with regular visits to Lucy Electric offices and customers within the UK & Ireland. Travel to overseas locations will occasionally be required. The Employee’s home base must be located on the UK/Ireland mainland.
Key Accountabilities:
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Sector Sales Leadership
- Provide clear direction and leadership to the Energy Services Sales Team, ensuring strong execution of sales plans and delivery of profitable growth across UK Industrial and utility customers.
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Sales Budget & Pipeline Ownership
- Own the sales budget, forecasting, and pipeline governance, ensuring accurate visibility of opportunities across service contracts, maintenance programmes, HV/LV engineering services, retrofits, upgrades, and asset lifecycle offerings.
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Energy Services Strategy Execution
- Develop and implement a sector-specific commercial strategy that grows market share in energy infrastructure services, aligns with operational capability, and positions the business as the preferred partner for electrical network services.
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Customer & Stakeholder Engagement
- Build trusted relationships with key customers, including industrial clients, distribution network operators, EPCs, and energy-intensive businesses, ensuring long-term customer retention and recurring service revenue.
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Commercial & Technical Bid Governance
- Oversee the preparation and approval of proposals, tenders, pricing, and commercial agreements, ensuring technical accuracy, profitability, and compliance with internal governance.
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Cross-Functional Collaboration
- Work closely with Operations, Engineering, Commercial, and Project Delivery teams to ensure proposals reflect deliverable solutions and that customer commitments are fully supported.
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Market & Competitor Insight
- Monitor developments in energy transition, industrial electrification, grid resilience, and emerging service needs, translating insights into actionable sales plans and new service offerings.
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Development of Long-Term Service Opportunities
- Drive the expansion of service contracts, planned maintenance frameworks, condition assessments, asset lifecycle support, and modernisation programmes to create sustainable, recurring revenue streams.
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Team Performance & Capability Development
- Lead, coach, and develop the sales team, ensuring strong technical understanding of HV/LV services, effective customer engagement, and a high-performance culture. Set clear sales targets for the team and take responsibility for ensuring these targets are achieved.
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Continuous Improvement & Sales Process Excellence
- Enhance sales tools, systems usage, reporting standards, and forecasting accuracy to support data-driven decision-making and operational alignment.
Knowledge, and Experience
Minimum:
- Proven leadership experience in a senior sales or commercial role within the Energy Services, Electrical Engineering, Utilities, or Industrial Services sector.
- Strong track record of delivering sales growth, meeting revenue and margin targets, and managing large, complex sales pipelines.
- Experience selling technical or engineering-led services, such as HV/LV maintenance, retrofits, upgrades, modernisation programmes, or asset lifecycle solutions.
- Demonstrated success in building long-term customer relationships with industrial clients, DNOs, EPCs, or energy-intensive sectors.
- Experience leading and developing a high-performing sales team, including performance management, coaching, and capability building.
- Proven ability to develop and execute sector growth strategies, including market positioning and value proposition development.
- Strong commercial acumen, including pricing models, bid management, negotiation, and governance of complex service contracts.
- Cross-functional experience, working collaboratively with Operations, Engineering, Project Delivery, Finance, and Marketing to create deliverable customer solutions.
- Understanding of the UK energy sector, including regulatory drivers, energy transition trends, industrial electrification, and grid resilience challenges.
- CRM and sales process governance experience, ensuring pipeline accuracy, forecasting discipline, and use of data to inform decisions.
Behavioural Competencies
- Leadership & People Management: Ability to inspire, coach, and develop a team to achieve high performance.
- Commercial & Financial Acumen: Strong understanding of profitability, pricing, margins, and cost drivers in service-based businesses.
- Technical Aptitude: Ability to understand and communicate HV/LV engineering services, asset management concepts, and network operation principles.
- Customer-Centric Mindset: Skilled at understanding customer needs and shaping service offerings that add value.
- Strategic Thinking: Able to set clear direction, evaluate market opportunities, and build long-term business plans.
- Strong Negotiation & Influencing Skills: Comfortable managing complex negotiations with senior stakeholders.
- Analytical & Problem-Solving Skills: Able to interpret data, spot trends, and make sound commercial decisions.
- Excellent Communication Skills: Clear, persuasive communicator with the ability to engage customers, senior leaders, and internal teams.
- Results-Driven Approach: Focused on outcomes, with strong ownership and accountability for performance.
- Adaptability & Resilience: Able to navigate a fast-paced, technical, and evolving market environment.
Qualifications
- Essential:
- Degree in Business, Engineering, Energy, or a related field.
- Evidence of continuous professional development in sales leadership or commercial management.
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Responsibilities
Key Accountabilities:
- To achieve and exceed budgeted sales targets and maximise profitability for the assigned territory.
- Create and follow dedicated and focused plans for existing, and emerging/new customers and sectors in line with the Company’s 5-year strategic plan.
- Accountable for generating new business and bringing in new customers.
- Research, investigate and identify potential new areas for business development and growth in relation to new and existing products and services.
- Regular contact with existing customers and potential new customers building solid and enduring relationships.
- Ensure that customer records are maintained via the CRM system.
- Assist Head of Industrial Sales / Head of Energy Services in handling day to day account management, and liaise closely with the UK Sales Office, Service, Technical and Contracts Departments.
- Assisting with the preparation of budget pricing information, proposals/quotations/tenders in conjunction with colleagues and where appropriate and within time scales.
- Preparation of monthly sales forecasts and management reports.
- Work in conjunction with the Head of Industrial Sales and colleagues to ensure that ad-hoc reports and summaries are produced as and when necessary. Support / underpin meetings and decision-making process in relation to territory, customer focus, new or existing products and services.
- Assimilate views and information on specific markets and customer requirements plus keep abreast with latest product developments via market intelligence ensuring key updates are shared within the business.
- Participate in regular performance discussions, this will be an ongoing process throughout each year and not solely confined to an annual appraisal meeting.
- Implement special projects from time to time as requested by the Head of Industrial sales / Head of Energy Services.
- Develop professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.
Qualifications, Experience & Skills:
- Extensive and proven engineering sales/business development experience.
- Experience of dealing with multiple large-scale bids simultaneously.
- Extensive knowledge of working in sectors such as private networks, ICP’s and IDNO / DNO’s.
- Candidate must have in-depth experience of services such as maintenance, installation and commissioning of LV-132kV power systems.
- Knowledge and understanding of contract law and terms and conditions.
- Ability to negotiate and close orders leading to profitable business for Lucy Electric.
- Good command of the English language.
- Current UK driving licence.
- Carry out site visits and technical assessments of customer requirements
- Electrical or mechanical engineering HNC/HND or Relevant experience within the industry.
- Desirable – Previous people management experience / Engineering Degree.
- Desirable – Experience of working in the field on private networks
Lucy Electric
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
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