Creating Cultural Change

• This role goes beyond process.
• You'll help build a culture where people take ownership, commitments are followed through and teams work together towards shared commercial objectives.
• You'll need to understand the dynamics within different functions and know when to challenge, when to coach and when to bring people together.
• The goal is to create lasting changes in behaviour, accountability and execution, not simply introduce another process.

Working at C-Suite Level

• You'll report directly to the COO and have significant exposure to the senior leadership team.
• You'll be working across the organisation rather than operating within a single functional silo.
• You'll need to understand the broader business strategy, identify what it means for the commercial organisation and translate that into practical action.
• You'll also have the opportunity to bring your own experience and ideas to the table.
• The business is looking for someone who has seen this before and can share what they've learned from scaling businesses, including what worked, what didn't and what they would do differently.

Building for the Next Stage of Growth

• You'll help shape how the commercial organisation operates over the next 6-12 months.
• That means balancing immediate priorities and quick wins with the longer-term changes needed to support continued growth.
• You'll help turn successful individual behaviours into repeatable programmes, strengthen collaboration between functions and create greater visibility and accountability across the commercial organisation.
• For the right person, the remit could develop significantly over time, with the potential to grow into a broader COO-level leadership position.

What You Should Have:

A Sales & Commercial Background

• We're looking for someone who has come from a strong sales or commercial environment and genuinely understands how revenue is generated.
• You should understand the realities of sales teams, customers, pipeline, deal execution and commercial performance.
• You don't need to have followed a traditional Sales Operations career path.
• In fact, experience across different commercial environments could be particularly valuable.

Action Orientation

• This is one of the most important characteristics we're looking for.
• You need to be someone who gets things done.
• You don't wait for perfect information, endless meetings or someone else to give you permission to solve a problem.
• You see something that isn't working, understand the issue, get the right people involved and drive it through to a better outcome.

Senior Presence & Influence

• You'll be operating with senior stakeholders across the organisation, so you'll need the credibility and confidence to hold your own at C-suite level.
• You should be comfortable challenging senior people when necessary and having difficult conversations without creating unnecessary conflict.
• We're looking for someone who can command respect without relying on hierarchy.

Emotional Intelligence

• Being able to identify a problem is one thing.
• Knowing how to fix it within a complex organisation is another.
• You'll need to understand different personalities, motivations and functional priorities, and know how to bring people with you when change is required.
• You should be direct and challenging, but also collaborative and politically aware.

Scale-Up Experience

• Ideally, you'll have worked in a Series B, Series C or similarly scaled technology business.
• You'll understand the challenges that come with growth and will have experienced the inevitable mistakes, changes and challenges that happen along the way.
• We're particularly interested in people who have developed genuine battle scars and can bring those lessons into the business.

Ownership

• We're interested in what you personally did.

• If you've helped grow revenue, improved sales performance or changed how a commercial organisation operates, we'll want to understand your specific contribution.

• You'll need to be comfortable moving beyond "we" and explaining:

  • What did you do?
  • What did you identify?
  • What did you change?
  • Who did you influence?
  • What resistance did you encounter?
  • What was the outcome?

• We're looking for someone with a clear track record of personal impact and ownership.

Strategic Thinking

• You'll need to be able to zoom out as well as get into the detail.
• While you'll be expected to identify quick wins and make an immediate impact, you'll also need to think about what the business needs from its commercial organisation over the next 6-12 months.
• You'll help translate that thinking into practical programmes and actions that the organisation can actually execute.

What You'll Get

• Six Figure + base salary, Variable Bonus, Share Options + others usuals.
• Senior leadership position reporting directly to the COO
• Significant exposure to the C-suite and wider leadership team
• Opportunity to influence how a growing global cybersecurity business operates
• London-based hybrid working, with 2-3 days per week in the office
• Significant autonomy and ownership
• Opportunity to work across Sales, Marketing, Pre-Sales and the wider commercial organisation
• Opportunity to bring your own experience, ideas and lessons from previous scale-ups into the business
• Potential for the role to develop into a broader COO-level position
• Opportunity to make visible and measurable changes to the way the organisation operates
• A key role in shaping the next stage of the company's growth