Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.

Key Responsibilities

Strategic Leadership

• Provide strategic leadership, management and development of all security operations.
• Develop, implement and regularly review the Security Strategy and associated operational procedures and policies.
• Identify opportunities to improve operational efficiency, service delivery and resilience through innovation, technology and best practice.
• In partnership with the People & Culture team, develop long-term resourcing strategies to strengthen ‘home team’ capability and reduce dependency on agencies.
• Manage departmental budgets and identify efficiencies through supplier optimisation and improved resource utilisation.

Operational Excellence & Quality Assurance

• Lead a 24/7 security operation delivering consistently high standards of service with a focus on Fans First principles.
• Implement robust quality assurance frameworks (e.g. operational audits, perimeter checks) to drive continuous improvement.
• Manage suppliers to agreed SLAs.
• Oversee incident management and post-event reviews, ensuring lessons learned are embedded into future operations.
• Ensure security systems (e.g. CCTV) and operational practices remain fit for purpose and aligned to industry best practice.

Event Security Planning

• Provide expert input to security planning for all events, working closely with the Health & Safety, Events and Corporate teams.
• Ensure security, stewarding and access control plans (e.g. search ratios) are proportionate to event risk profiles.
• Lead event debriefs, identifying opportunities to improve future planning, operational effectiveness and customer experience.

Supplier & Contract Management

• Lead procurement, contract management and KPI/SLA oversight of all security providers.
• Drive supplier consolidation strategies to improve consistency, resilience, efficiencies and operational control.
• Review operating models to identify opportunities for greater ‘home team’ resourcing through a reduced reliance on agency.

Access Control & Security Systems

• Lead the strategic development of physical access control.
• Ensure security systems including CCTV and ANPR are maintained, operational, effective and compliant.
• Work with IT to strengthen cyber resilience and develop integrated responses to physical and cyber security threats.

Risk Management & Compliance

• Develop effective partnerships with emergency services, local authorities, government agencies and relevant industry bodies (e.g. F1).
• Represent the organisation at security forums, working groups and industry networks.
• Lead strategic threat and risk assessments across the organisation.
• Ensure compliance with legislation, licensing conditions and recognised security standards.
• Provide expert advice on security risks, operational resilience and business continuity planning.

Person Specification

• Strong strategic management and leadership skills, with flexibility of approach and the ability to constantly re-evaluate competing priorities.
• Highly motivated, able to inspire confidence and demonstrate clear leadership.
• Able to respond well in a challenging environment and work effectively under pressure.
• Proven track record across all major areas of responsibility in the field of security and emergency/crisis management.
• Extensive, current professional experience at senior level in security management or law enforcement.
• Demonstrable knowledge, ability and commitment to implementing best practice in public safety and security.

Performance Responsibilities Performance will be monitored against:

• Objectives set through the Personal Development Review (PDR) process.
• Ownership and completion of agreed business priorities in a timely manner.
• Contribution to effective teamwork.

Key Relationships

• Senior Management Team.
• All internal departments and team members.
• Third-party agencies, partners and governing bodies.

Skills, Knowledge and Expertise

• Proven track record across all the major areas of responsibility in the field of security and emergency/crisis management.
• Extensive relevant, current professional experience at manager level in security management or law enforcement.
• Have the knowledge, ability, and commitment to implement 'best practices' relating to safety and security.
• Knowledge and experience of engaging with Police, SecCO and/or CTSA's.
• Knowledge, ideally working knowledge, of relevant regulations including Safety of Sports Ground Legislation and the Green/Purple Guides.
• Experience of managing safety and security of event operations in a multi-site or sporting/visitor attraction venue in compliance with "The Green Guide".
• Qualified in Health and Safety (NEBOSH, IOSH, NVQ4 Spectator Safety) - Desirable
• Able to demonstrate strong management and leadership skills, flexibility of approach and ability to constantly re-evaluate competing priorities.
• The ability to evaluate and advise on potential security risks and propose clear and effective solutions.
• The ability to review all planned security policies, arrangements and identify and manage development requirements.
• Motivated and able to inspire confidence and demonstrate clear leadership.
• The ability to respond well in a challenging environment, remaining calm under pressure with the ability to make informed decisions.

SUSTAINABILITY

We don’t just look after our team and our fans. We want to look after our world too. We're committed in our responsibility to reach our zero-carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venue’s power - with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.