NELFT NHS Foundation Trust
Head of service

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An Exciting Opportunity for Head of Mental Health Services
An exciting opportunity has arisen for an experienced and dynamic leader to join NELFT as Head of Mental Health Services (Band 8B). This pivotal role offers the chance to shape and deliver outstanding mental health services, ensuring high-quality, safe, and person-centred care for our communities across North East London.
As Head of Service, you will provide strategic and operational leadership across a portfolio of mental health services, driving continuous improvement, service innovation, and excellent patient outcomes. Working closely with clinical leaders, operational teams, commissioners, and partners, you will play a key role in delivering NELFT's vision for integrated and recovery-focused care.
Key Responsibilities
- Provide visible and effective leadership across mental health services.
- Deliver high-quality, safe, and financially sustainable services.
- Lead service transformation and quality improvement programmes.
- Ensure performance targets and operational objectives are achieved.
- Develop strong partnerships with stakeholders across health, social care, and the voluntary sector.
- Support and develop multidisciplinary teams to achieve their full potential.
- Promote a culture of inclusion, continuous learning, and clinical excellence.
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About You
You will be:
- An experienced senior manager with a proven track record in mental health services.
- Skilled in leading complex services and managing change.
- Experienced in performance, workforce, and financial management.
- Passionate about improving outcomes for service users and carers.
- An exceptional communicator who can build strong relationships at all levels.
- Committed to the NHS values and delivering compassionate, person-centred care.
Our Values 2025 - 2030
Working with our colleagues, patients, and carers, we have co-produced three new values that we aim to embed within our culture here at NELFT.


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They Are
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Job Description and Person Specification
Please see the attached Job Description and Person Specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
Contact Details
For contact, informal chats, or visits:
- Name: Joanne Guerin
- Job Title: Assistant Director
- Contact Number: 07944113232
- Email: Joanne.guerin@nelft.nhs.uk
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