Ernest Gordon Recruitment
Head of Service Operations (Facilities Management)

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Head of Service Operations (Facilities Management)
Location: Cleethorpes (Grimsby)
Salary: £55,000 - £65,000 + Performance Bonus + Progression + Company Benefits
Are you an Operational Leader from a Facilities Management or Commercial Catering Equipment background or similar, looking for a truly autonomous role within a growing business which will support you further develop your career?
Do you want to join a rapidly growing business and become an important part of the day-to-day operations, with flexible working hours and true autonomy?
About the Role
This growing company is looking for a Head of Service Operations to drive the business forward and manage the day-to-day operations, including running the Service Department, managing PPM agreements, and departmental KPIs.
This role would suit someone based in Grimsby, with a proven track record in Operational Leadership coming from a Facilities Management, Utilities, Fire and Security, Commercial Catering background, or similar.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Taking ownership of all aspects in the Service department
- Managing departmental KPIs
- Market strategy, planning, and implementation
- Customer facing, building strong relationships, and managing customer issues
Working Conditions
- Office-based (Monday - Friday 8:30 am to 4:30 pm) with flexible working hours
The Person
- Proven track record in Operational leadership (Preferably Facilities Management, Commercial Catering Equipment, or similar)
- Commutable to Grimsby
Additional Information
- Reference: BBBH26504
- Keywords: Commercial Catering, Chemicals, Hygiene, Grimsby, Sales, KPIs, Full Time, Facilities Management, Cleethorpes, Operations, Manager, Admin, Kitchen, Autonomous


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We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers which can be found on our website.
Desired Skills and Experience
Are you an Operational Leader from a Facilities Management or Commercial Catering Equipment background or similar, looking for a truly autonomous role within a growing business which will support you further develop your career?
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