Leadership & Strategic Direction

• Establish and lead a centrally governed solutioning function sitting across UK&I Business Lines.
• Define the strategic roadmap for solution standardization, governance, and integration across UK&I.
• Build, lead, and mentor a team of industry-aligned solution leads and specialist solution architects.
• Resource management for the solutioning team, ensuring appropriate resources are provided for pre-sales and bid activity.
• Proactive workforce management, forecasting capacity and capability growth requirements to ensure optimal team size.
• Work closely with the CTO and Enterprise Architecture communities to work within enterprise architecture guiderails to solution pan-business lines
• Work closely with the pre-sales function to assess pre-sales opportunities and be the point of contact for bid response.

Solution Design & Assurance

• Oversee end-to-end solution design lifecycle including qualification, shaping, risk assessment, governance, approval, and handover to delivery.
• Ensure solutions adhere to UK regulatory, contractual, and commercial standards.
• Drive consistency, reuse, and alignment with defined solution frameworks and service catalogues.
• Lead the Solution Design Authority, ensuring architecture quality, scope integrity, and alignment with delivery standards.

Commercial & Financial Governance

• Provide oversight on deal economics, margin protection, pricing validation, and risk mitigation strategies.
• Challenge and support submissions to commercial approval boards to ensure viability and compliance.
• Reduce bid cost, cycle time, and commercial exposure through early intervention and triage.

Industry & Market Alignment

• Integrate solution leaders into industry teams to maintain deep sector knowledge and ensure relevance to client needs.
• Drive cross-industry solution reuse and the harvesting of innovation into standard offerings.
• Collaborate with business lines to ensure service offerings evolve in line with market demand.

Collaboration & Stakeholder Management

• Act as the horizontal bridge between consulting, managed services, technology practices, and industry teams.
• Partner with Sales, Bid Management, Delivery, Commercial, Legal, and Risk teams to ensure cohesive and compliant solutioning.
• Influence stakeholders to embed consistent solutioning practices without removing Business Line accountability for delivery.

Delivery Transition & Continuous Improvement

• Ensure seamless handover from solution to delivery, including risk logs, scope definitions, and transition artefacts.
• Establish mechanisms to capture lessons learned and feed them back into solution frameworks.
• Embed continuous improvement, enhancing standards, frameworks, and delivery predictability.

Success Measures / KPIs

• Commercial Win rate, margin variance, write-offs, scope creep.
• Operational Bid cost, solution reuse, bid cycle time, governance adherence.
• Risk Regulatory/contractual breaches, executive escalations.
• Quality Proposal quality scores, bid compliance rate, solution clarity and amendments.

Skills, Experience & Attributes Essential

• Significant experience leading multi-disciplinary solution architecture teams.
• Strong understanding of managed services, consulting, and technology delivery models.

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