Central and North West London NHS Foundation Trust
Head of Strategic Transformation
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Job Overview
The Head of Strategic Transformation is a Trust-wide role which will work across the Operational Divisions of the Trust, and corporate teams. Its key functions are:
Portfolio Delivery & Execution: Mobilize, lead, and run complex, cross-organisational transformation programmes agreed by Divisional Managing Directors. These include service level change in physical and mental health, and infrastructure changes including benefit realisation frameworks.
Governance Ownership: Establish, manage, and optimise Trust-wide change frameworks, ensuring consistent reporting, milestone tracking, and risk management.
Cross Divisional Enablement: Partner with divisional leadership teams to unblock operational barriers, build change capability, and ensure transformation is successfully embedded into daily clinical operations.
Performance & Benefit Realisation: Implement robust mechanisms to measure, track, and report on the operational benefits and clinical outcomes of transformation schemes.
Main duties of the job
CNWL is in the process of revising our Trust strategy, developing a set of strategic aims we believe maintain the Trust's reputation as a modern health service. These are:
- We will set the standard for neighbourhood care, so people consistently experience seamless, community-based support close to home
- We will intervene early, and place young people at the centre of our work
- We will be a leader in our Sector for transforming healthcare using Digital, Data and Research
The postholder will need to be able to lead complex programmes, drive delivery at pace, and delegate work to others to enable successful implementation as required. The post will be expected to show clear leadership, reporting to senior leads within and external to the Trusts on high-profile work programmes and work streams.
Working for our organisation
You will be based in a central strategy/transformation function but work in close partnership with our divisional Business and Transformation structures, to align and embed a joint way of working.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
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As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Detailed Job Description And Main Responsibilities
Service Transformation
- Working with the Divisional Board, lead Divisional and Organisational Transformation Priorities
- Establish systems and process to ensure the robust management and delivery of core Transformation priorities
- Establish reporting arrangements to ensure that the appropriate Boards have oversight of progress and the escalation and mitigation of risks and issues
- Lead, direct and support the Divisional Business & Transformation teams and wider clinical/operation staff in the delivery of Transformation priorities
- Manage external consultant support that may be needed for specific projects
- Identify additional Service Redesign and Transformation projects to achieve savings targets
- Lead on complex change management programmes within the Division, working across service areas with clinical teams and managers to improve delivery of services and outcomes for service users.
- Ensure that changes to ways of working are undertaken with identified stakeholders including commissioners, within the context of the health economy
- Contribute to the development of a culture within the Division of service improvement
Project and Programme Management
- Lead and oversee the delivery of projects, programmes and major initiatives with the Division to achieve beneficial change in line with the strategic objectives of the Trust
- Across the Division, ensure the planning and implementation of projects in line with agreed project management processes and standards, within the defined quality, time and cost constraints across a wide area of clinical and non-clinical services
- Ensure high-level monitoring and reporting of all aspects of project/programmes across the Division
- Lead the design, development and implementation of a programme of training and staff development to improve project management capability across the Division
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Managerial Responsibility
- To manage staff to ensure project deliverables are achieved to agreed time, quality, and budget.
- To manage external support that may be required for specific projects
- To be able to work in a leadership role and make decisions to meet tight and often changing timescales
Person specification
Qualifications
Essential criteria
- Degree or equivalent relevant experience
- Masters or Post Graduate degree in management or equivalent years of demonstrable experience in a relevant senior management role
- Programme Management Experience or qualification
Experience
Essential criteria
- Relevant experience of working in a senior management role within a business and/or project environment or substantial experience if no masters or equivalent.
- Relevant NHS experience or similar environment at a Senior level.
- Experience of a leadership role managing and motivating a team
- Experience of change management
- Experience of working with stakeholders and in partnerships at a senior level
Knowledge
Essential criteria
- Knowledge of programme and project management
- Knowledge of business case development
- Previously responsibility for a budget, involved in budget setting and have a working knowledge of financial processes.
Desirable criteria
- Knowledge and understanding of clinical services
Key Skills/Abilities
Essential criteria
- Ability to mentor, team build, and prioritise
- Ability to provide and receive highly complex, sensitive or contentious information, and present sensitive information to large groups.
- Experience and knowledge to plan over short term, medium and long term timeframes and adjust plans and resources accordingly.
- Ability to build a credible reputation amongst, senior management teams, clinical staff, and peers
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