JSS
Head of Student Hub and Operations
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Head of Student Hub & Operations
๐น Full-time; 12-month FTC
๐น Hybrid: 3 days on-site
๐น SE England
I'm supporting a leading UK university with the appointment of an experienced Head of Student Hub & Operations.
This is a leadership role overseeing a large, busy, student-facing operation, with responsibility for a range of frontline and specialist student support services.
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I'm looking for an experienced Higher Education leader with a strong background in:
- Leading large, complex student-facing services
- Managing managers and sizeable operational teams
- Working in high-volume, fast-paced environments
- Service transformation and continuous improvement
- Student systems and digital/case management environments
- Complex case management and operational decision-making
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The university has undergone significant transformation across its systems, processes, and structures, so this is an opportunity for an experienced leader to provide stability while continuing to develop and improve the service.
Please reach out for further details via LI or email me at eloise.peters@thejssgroup.com
โIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iโve been looking for.โ
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