Employer Brand And Candidate Experience

• Develop and promote TFP's employer brand and employee value proposition across the UK and European markets.
• Build a candidate experience that reflects the company's values, ensuring every applicant is treated professionally regardless of outcome.
• Own careers content, employer profiles and recruitment marketing, working with Marketing to maintain a consistent brand voice.
• Work with Marketing in defining a strategy for awards across each region
• Localise employer brand messaging, careers content and candidate communications for each European market, so that TFP's proposition reads as locally credible rather than as a translated UK message.

Onboarding and Learning and Development

• Design and deliver the learning and development framework, covering core skills, technical capability, management development and leadership.
• Identify capability gaps across the business through skills assessment, performance data and manager feedback, and build targeted interventions to close them.
• Manage the L&D budget, external training providers and any apprenticeship or funded learning opportunities available in the relevant markets.
• Measure the impact of learning activity on performance, retention and internal mobility, rather than on completion rates alone.
• Deliver an onboarding experience that works for a distributed, multi-country workforce, covering local induction, compliance and policy training, and manager enablement across time zones.
• Build management capability in leading remote and multinational teams, including the practical differences in managing performance across jurisdictions.

Performance, Progression and Succession

• Build clear career pathways and ladders so that employees understand what progression looks like and what is required to achieve it.
• Support the performance review cycle, equipping managers to set objectives, give feedback and manage performance consistently.
• Identify high-potential employees and build development plans that create a credible internal pipeline for senior roles.
• Work with the leadership team on succession planning for business-critical positions, and on retention strategies for key talent.

Team Leadership and Operational Excellence

• Build, lead and develop the talent and development team as the function scales, setting objectives and managing performance.
• Select, implement and optimise the applicant tracking system, learning platform and related tooling, including multi-language, multi-currency and multi-entity requirements.
• Define and report on talent metrics, including time to hire, cost per hire, offer acceptance rate, quality of hire, retention and internal mobility, reported by market as well as at group level.
• Ensure all recruitment and development activity is compliant with employment legislation in each market in which we operate, right to work and immigration requirements, UK and EU data protection obligations, and safeguarding standards relevant to the grassroots sport sector.
• Embed equality, diversity and inclusion into hiring and development practice, with measurable objectives rather than statements of intent.

About The Role

You Should Apply If

• You have significant experience in a senior talent acquisition role, with evidence of building and scaling a hiring function in a fast-growing business.
• You have hands-on experience of learning and development or talent development and can design as well as deliver.
• You have recruited across a range of functions and levels, including senior and hard-to-fill roles.
• HR experience of EU expansion is required. You have supported a business entering or scaling in one or more EU markets and understand the practical, legal and cultural realities of doing so.
• You are confident working with local employment law, employer of record and international payroll providers, and cross-border data protection requirements.
• You have built hiring plans and talent pipelines in markets where the employer brand was not yet established.
• You are commercially minded, comfortable owning a budget and able to demonstrate return on talent investment.
• You have strong analytical skills and use data to shape decisions, prioritise and report credibly to an executive audience.
• You are confident influencing and challenging senior stakeholders.
• You have excellent communication and presentation skills, both verbal and written.
• You have a working knowledge of UK and Ireland employment legislation, a sound understanding of employment and data protection frameworks in EU markets, and the judgement to know when to seek specialist advice.
• You have a passion for the football industry and a genuine interest in grassroots sport.
• You're able to work independently and as part of a team.

Desirable

• CIPD Level 7, or an equivalent qualification or level of experience.
• Experience in a SaaS, technology or subscription business.
• Coaching accreditation, or experience of designing management development programmes.
• Experience of establishing a talent function in a newly opened international entity.
• Working proficiency in Italian or Spanish, or experience of hiring into Southern European markets.

TeamFeePay is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender identity, marital or civil partnership status, race, religion or belief, sexual orientation, or any other protected characteristic. If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will accommodate them.

Skills Needed

Compliance, People, Managerial / Operational

About The Company

At TeamFeePay, we were founded with a clear mission — to make life easier for grassroots football clubs.

Established in 2018 and headquartered in Belfast, we’ve grown into a leading club management and development platform used by thousands of clubs across the UK, Ireland and Europe.

Our software enables clubs to automate membership payments, player registrations, scheduling, safeguarding and communications, while also supporting fundraising and long-term development.

We go beyond technology by offering club development expertise, helping organisations improve governance, increase revenue and access funding opportunities.

As a fast-growing scale-up backed by investment, we are continuing to expand our reach — creating opportunities for ambitious people to join us on our journey.

Company Culture

Our culture is driven by a shared passion for football, innovation and teamwork.

We are a team of people who live and breathe the game — from coaches and players to developers and customer success specialists.

At TeamFeePay, we value collaboration, creativity and ownership, encouraging everyone to contribute ideas and take pride in their work.

As a growing tech company, we offer a dynamic and fast-paced environment where individuals can make a real impact.

We support continuous learning and encourage our team to develop both professionally and personally, all while working towards a shared goal of improving grassroots football.

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