Twinings
Head of Talent Acquisition
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Application Deadline: 23 August 2022
Department: Human Resources
Location: Hybrid
Description
Would you like to set up a Talent Acquisition function working for our iconic brand? This is an exciting new role in the Twinings’ HR team with responsibility for designing, implementing, and leading the new in-house Talent Acquisition approach for all Twinings’ businesses and functions based in the UK.
If you are searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact, that gives you the freedom to explore, and the opportunities to find new ways and to innovate...TwiningsOvo delivers.
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The role holder will be responsible for the design and implementation of all aspects of talent acquisition in the UK to ensure the talent pipeline delivers the talent and capabilities required for ongoing business success.
Your Talent Acquisition contribution will cover both the UK & Ireland and International Markets business units, as well as our International Functions: Tea Supply Chain & Andover Supply Centre, HR, Finance, International Marketing & NPD, BizTech and Social Impact.
Whilst the majority of the Talent Acquisition will be for UK-based roles, there is the scope to extend your contribution to the overseas locations covered by our International Markets team including India, Nigeria, Brazil, and Italy.
In time, if successful, this role has the potential to be expanded to cover our non-UK businesses.
Key Responsibilities
- Design, set-up and operation of all aspects of the UK Talent Acquisition approach for R.Twining & Co including, but not limited to:
- Designing the processes & systems required
- Agreeing KPIs and metrics for success
- Creating flexible assessment & selection methodologies
- Developing employer branding and candidate experience/comms
- Ensuring our inclusion principles are brought to life through our recruitment approach
- Understanding and partnering with Business Unit and Functional HR Leads to meet their talent acquisition needs individually, rather than as ‘a one size fits all’ approach
- Builds, leads and inspires the Talent Acquisition team (including direct reports and key collaborators in HRSS)
- Builds a powerful employer ‘master brand’ that works alongside each BU and functional brand expression in order to attract the best diverse talent.
- Planning of recruitment campaigns to target top tier talent in the UK and elsewhere
- Advises on assessment and selection design for individual campaigns, including psychometrics and aptitude assessments
- Takes on personal responsibility for key and critical roles, including the most senior hires
- With the IHRD drives the internal, international talent pipeline to good effect for cross-company moves
- Builds hiring manager recruiting capability in the business units and functions
- With HR Business Partners, continue championing our diversity agenda
- Creates talent insight reports including talent mapping and labour heat maps
- Forms relationships with universities and colleges as a source of early career talent
- Provides regular reporting against KPIs and metrics (financial and non-financial) about the performance of the Talent Acquisition function
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Skills, Knowledge, and Expertise
- A seasoned TA specialist, you will have experience in setting-up and leading a recruitment function in a complex and devolved organisation.
- You will be a hands-on operator who is excited by searching for and securing talent.
- A natural networker, you work through influence rather than by direct control. Your expertise, gravitas and relationship skills allow you to build strong and trusting relationships with all of your stakeholders.
- You must be pacey, results-oriented, comfortable with taking accountability and working with ambiguity, always striving for the highest quality outcomes.
- You will be able to cut through to light, smart solutions and avoid bureaucracy. A background combining both blue chip and smaller, more entrepreneurial working environments would be ideal.
- You will be a strategic thinker who uses cross-business best practice and is adept at turning strategy into tangible plans for delivery.
- Significant experience as a Talent Acquisition specialist along with specific experience (ideally designing and then leading) a model change initiative
- Experienced in recruitment process definition and implementation, and ongoing process improvement
- Experienced in the use of the platforms, systems, and software behind effective Talent Acquisition approaches
- Awareness of current best practices in Talent Acquisition including using digital technologies to the best effect
- Track record of managing stakeholders effectively in complex environments
- Experienced in managing organisational change
- Experienced in coaching teams and individuals
- Experience within FMCG is desirable
- Team leadership experience desirable
- Robust TA knowledge and innovative expertise with experience of both in-house and out-sourced (recruitment partner) models
- Comfortable with a high degree of accountability with high visibility of personal contribution
- An influential, versatile leader able to effectively interact with colleagues across all levels of the organisation
- A continuous learner, willing to explore, learn and grow both yourself and the service you offer
- Happy to work on the detail and delivery as well as the design and creation – happy to roll sleeves up!
- Process management and process improvement
- Well-developed coaching, facilitation, and presentation skills
- Strong commercial and business awareness
- Results and outcome orientation – KPI focussed
- Comfortable to operate in a complex, global environment
- Personal impact, influence, and credibility
- Flexible approach, ability to adapt to a variety of people, situations and demands
- Self-starter, comfortable to challenge the status quo
- Team management, and a team player
- Numerate and data-rational
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Qualifications
- Professional qualification in business and/or HRM/Recruitment desirable
- Qualification in psychometrics, preferably with HPI, HDS, MVPI.
Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Bupa Private Medical Insurance
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