Serco Plc
Head of Technical Compliance
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Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Location: DSTL, Salisbury
Permanent, Full time
Salary: Competitive + benefits
Role Overview
Are you a senior technical or compliance professional who can provide expert leadership across a complex, highly regulated operational environment? Do you have the technical credibility, confidence and influence to shape compliance, drive assurance and ensure that people, assets and the estate remain safe and legally compliant?
VIVO Defence is looking for a Head of Technical Compliance to provide technical leadership, governance and assurance across the contract. This is a senior role with significant influence, working across operational, technical and support functions to ensure the delivery of the contract meets statutory, contractual, MOD and industry requirements.
You’ll act as a trusted technical authority, providing advice and making informed decisions based on legislation, technical standards, industry guidance, practical experience and best practice. You’ll be comfortable presenting complex technical and legislative requirements at all levels, including to senior internal and external stakeholders, and translating them into clear and practical actions.
Key Responsibilities
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- Provide technical oversight of designs, specifications and major works.
- Review and challenge information produced by external design practices.
- Support the acceptance of refurbishments, new builds and major projects into the Built Estate Central function.
- Ensure appropriate asset and maintenance information is captured within the CAFM system.
- Lead and manage a team of Authorised Persons, providing technical direction.
- Take ownership of the central training plan, working with the business to establish appropriate learning and development budgets.
- Establish and maintain a robust compliance assurance framework.
- Lead technical audits and inspections.
- Provide independent assurance to senior leadership and customers on compliance performance, risk and emerging issues.
- Prepare for and support audits undertaken by organisations such as BSI and BM TRADA.
- Oversee professional and technical inspections.
- Provide clear monthly and quarterly reporting.
- Take ownership of the governance surrounding Safety Alerts, Technical Bulletins, Engineering Instructions and Regulatory Change Notices.
- Work closely with operational teams and other VIVO specialists to maintain a consistent and integrated approach to compliance across the estate.
- Contribute commercially by developing scopes, specifications and specialist maintenance arrangements.
- Undertake Health & Safety Senior Leader Tours.
- Promote best practice and help create a culture where safe working is embedded into everyday operations.
About You
- Demonstrable experience leading technical compliance, assurance or engineering governance functions within a complex operational environment.
- Strong technical knowledge of statutory compliance relating to building engineering systems and infrastructure.
- Detailed understanding of health and safety legislation.
- Ability to translate legislation, standards and technical guidance into practical operational controls.
- Confident working independently, solving complex problems and making sound decisions using technical knowledge and practical experience.
- Strong communication skills.
- Experience working within a disciplined MOD environment would be highly advantageous.
- Ability to obtain and maintain Security Clearance (SC) or higher.
- Full UK driving licence.
- Ability to travel across the contract and visit sites regularly.
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What We Offer
- 6% employee matched pension contribution
- 25 days annual leave
- Private medical cover for self and partner
- Life assurance 2x annual salary
- Bonus
- Company car/Car allowance
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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