Serco Plc
Head of Technical Compliance
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Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Location: Home based, candidates must be centrally located in order to cover sites across England.
Permanent, Full time
Salary: £85,000 - £95,000 + benefits
At VIVO, we proudly support the UK Defence estate by delivering safe, sustainable and high-quality facilities management services that help keep critical military infrastructure operational. We're looking for an experienced Head of Technical Compliance to lead technical governance and compliance across a complex and diverse portfolio, ensuring our operations meet the very highest standards of safety, quality and statutory compliance.
This is a senior leadership role where you'll shape technical strategy, provide expert guidance across the business and lead a team of specialists responsible for ensuring our engineering, maintenance and compliance activities remain safe, legally compliant and fit for purpose. You'll work closely with senior leaders, customers and Defence Infrastructure Organisation (DIO) representatives, providing technical assurance, influencing strategic decisions and driving continuous improvement across the contract.
You'll oversee compliance with legislation, MOD standards and industry best practice, ensuring robust governance, audit and assurance processes are in place. You'll lead technical reviews of designs, major refurbishments and new infrastructure before handover into service, ensuring assets are correctly documented and maintained throughout their lifecycle. You'll also manage centrally delivered technical programmes, safety alerts, engineering instructions and technical bulletins, ensuring risks are identified, communicated and effectively managed.
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A key part of the role will involve leading and developing a team of Authorised Persons, mentoring technical specialists and ensuring robust training programmes are in place across the contract. You'll write technical policies, procedures, maintenance specifications and operational standards while leading external audits, managing compliance reporting and providing clear, data-driven insight to senior stakeholders. Working across multiple disciplines including engineering compliance, grounds maintenance, statutory inspections, health and safety and sustainability, you'll play a critical role in supporting operational performance while helping deliver the MOD's Net Zero ambitions.
This is an opportunity to make a genuine impact by creating a culture where technical excellence, compliance and continuous improvement are at the heart of everything we do.
About You
You'll be an experienced technical compliance or engineering leader, with qualifications in either electrical or mechanical engineering (Level 3 minimum) a strong background in managing compliance, assurance or engineering governance within a complex operational environment. You'll have an excellent understanding of statutory compliance relating to building engineering systems, infrastructure and health and safety legislation, together with the ability to interpret technical standards and translate them into practical operational controls.
You'll be confident leading technical teams, influencing senior stakeholders and presenting complex compliance information in a clear and engaging way. Experience managing audit programmes, governance frameworks, risk registers and continuous improvement initiatives is essential, along with the ability to build collaborative relationships across operational teams, customers and external organisations.
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Ideally, you'll have experience working within Defence, the MOD or another highly regulated environment, together with knowledge of CDM Regulations, asbestos, legionella, sustainability, energy performance and wider engineering compliance disciplines. You'll be an inspiring leader who promotes a strong safety culture, drives high performance and continuously looks for opportunities to improve quality, compliance and operational effectiveness.
A full UK driving licence is essential, as is the ability to obtain and maintain Security Clearance (SC). This is a home-based role with regular travel across the contract, providing the opportunity to work across a diverse estate while helping shape the future of technical compliance within one of the UK's most important Defence infrastructure programmes.
What We Offer
- 6% employee matched pension contribution
- 25 days annual leave
- Bonus
- Company car/Car allowance
- Life assurance 2x annual salary
- Private medical cover for self and partner
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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