Go10 Limited
Head of Technology
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Reports to - Director of Operations
Location - Remote
Salary - Dependent on experience
Benefits - Bonus and private medical care
Role purpose
Lead Go10’s technology function and translate business priorities into a clear, deliverable technology plan. You will be accountable for technical direction, AI adoption, engineering capability, delivery standards, and systems resilience, making effective use of the team and external suppliers.
Reporting to the Director of Operations, you will manage the Product and Digital Lead and provide leadership across software engineering, AI and automation, and technical delivery. Ecommerce will remain under delegated product and trading leadership, supported by reliable systems and realistic delivery plans.
This senior leadership role requires the technical depth to challenge designs, assess risks, and guide engineering decisions. You will contribute hands-on expertise where needed while building the capacity for engineers, project managers, and suppliers to deliver effectively.
Key responsibilities
- Lead the design and development of reliable applications, integrations, and data flows. Review code, investigate complex faults, and guide practical improvements.
- Lead major integration and modernization programmes, covering architecture, dependencies, resourcing, testing, cutover, and handover.
- Define a practical path from established systems to a scalable integration architecture. Decide what to retain, improve, or replace, and deliver change without interrupting trading.
- Set and enforce standards for security, access, testing, releases, documentation, and monitoring.
- Maintain operational resilience through incident management, tested recovery, safe retries, duplicate prevention, and transaction reconciliation.
- Lead and mentor engineers, manage technical supplier delivery, and reduce reliance on individual knowledge holders.
- Work with project managers and business owners to agree priorities, estimates, risks, and acceptance criteria, keeping technical decisions distinct from business approval.
- Develop and govern AI and automation services with appropriate data controls, evaluation, and human oversight.
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Experience and capabilities
You will bring senior technical leadership experience and the ability to make sound decisions across established systems and modern platforms. Practical expertise in EDI and SQL Server stored procedures is essential.
Senior systems design
- Previous senior responsibility for designing and delivering business-critical systems. Able to understand unfamiliar legacy applications, trace embedded business rules and dependencies, and translate business needs into an implementable architecture.
EDI
- Practical experience in electronic data interchange, including partner onboarding, message mapping, interface specifications, secure transport, acknowledgements, error handling, and end-to-end transaction reconciliation.
SQL Server stored procedures
- Strong T-SQL skills in designing, maintaining, and troubleshooting business logic, performance, transactions, and concurrency, supported by tested deployment and rollback procedures.
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Major change leadership
- Proven technical leadership of complex integration or modernization programmes. Able to build delivery capacity across engineers and suppliers, sequence dependencies, and lead phased implementation with tested cutover, reconciliation, and rollback.
Modern web engineering
- Working capability in TypeScript, React/Next.js, PostgreSQL, cloud hosting, continuous integration and delivery (CI/CD), and secure multi-tenant applications.
Application and integration engineering
- Working capability with Azure, .NET, Java, Windows-hosted services, and scheduled API and file processing.
Business systems integration
- Experience connecting ERP, retailer, ecommerce, and warehouse systems, with a clear understanding of order, inventory, and financial data flows.
Data and AI
- Experience with analytical pipelines, model evaluation, production monitoring, and supported automation.
Governance and resilience
- Experience establishing control over business-critical systems through ownership of source code and configuration, accountable access, change records, monitoring, and demonstrated recovery. Able to identify and manage operational and security risks.
Team and supplier leadership
- Able to coach engineers, challenge supplier designs and estimates, secure usable technical handovers, and reduce dependence on individual specialists. Communicates options, costs, and risks clearly to business decision-makers.
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