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Head of Technology Operations
Lead the Technology That Powers a More Sustainable Future
At enfinium, technology is critical to keeping our operations safe, secure and running around the clock.
As one of the UK's leading energy-from-waste businesses, we're investing heavily in our technology capabilities and looking for an exceptional Head of Technology Operations to lead the next phase of our journey.
This is a rare opportunity to shape and modernise a Technology Operations function supporting critical national infrastructure. You'll lead service delivery across applications, cloud, infrastructure, cyber security, networks, collaboration and end-user services, whilst driving automation, AI adoption and operational excellence across the business.
Working closely with the IT Director and Technology Leadership Team, you'll play a pivotal role in transforming how technology is delivered, operated and experienced across enfinium.
What You'll Do
- Lead the performance, reliability and continuous improvement of all Technology Operations services.
- Build and develop a high-performing team across infrastructure, cloud, service management and support.
- Drive automation, AI and modern operational practices to improve efficiency and service quality.
- Own service delivery, incident management, change, resilience and operational governance.
- Partner with Cyber Security teams to strengthen operational security and compliance.
- Manage strategic technology suppliers and managed service partners.
- Contribute to technology strategy and help shape the future operating model for IT at enfinium.
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What We're Looking For
We're looking for a modern technology leader who combines operational excellence with a passion for transformation.
You'll bring:
- Significant experience leading Technology Operations, Infrastructure or Service Delivery teams.
- A track record of driving operational transformation and organisational change.
- Strong knowledge of cloud technologies, infrastructure, service management and operational resilience.
- Experience implementing automation, DevOps, platform engineering or AI-enabled solutions.
- The ability to lead, inspire and develop high-performing teams.
- Excellent stakeholder management skills with the ability to influence at all levels.
Bonus Points For
- Microsoft Azure and Microsoft 365 expertise.
- Experience with Infrastructure as Code, CI/CD and automation platforms.
- Knowledge of Cyber Essentials Plus, ISO27001 and modern security practices.
- Experience supporting operational technology (OT) or industrial environments.
- Exposure to Microsoft Copilot, AI technologies and intelligent automation.
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Why enfinium?
We're one of the UK's largest energy-from-waste businesses, processing over 2.3 million tonnes of waste every year and generating enough energy to power more than 500,000 homes.
Our values guide everything we do:
- One Team
- Pride Matters
- Safety on Purpose
- Make a Positive Impact
- Take Ownership
Join us and you'll have the opportunity to make a real impact, both on our technology transformation and on the UK's journey towards a more sustainable future.
Benefits
- Vitality Private Medical Insurance
- Private Dental Care
- Life Assurance
- 6% Employer Pension Contribution
- Hybrid Working
- Cycle to Work Scheme
- Employee Assistance Programme
- Ongoing Learning & Development
Ready to lead the future of Technology Operations?
Join enfinium and help build the technology platforms that power safer, smarter and more sustainable operations.
Lead the service. Drive the transformation. Shape the future.
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