Head of Technology Transformation

Newcastle | Hybrid Working | 18-Month Fixed-Term Contract

We’re supporting an established and highly successful financial services organisation through an important phase in the development of its technology function. Following significant growth and increasing complexity, the business is looking to build a more structured, consistent and high-performing technology department, with stronger capabilities across service, testing, operations and governance.

This is a senior, highly influential appointment working closely with the CTO and Technology Senior Leadership Team. We’re looking for someone who has previously operated as a CTO, CIO or equivalent technology executive and can bring the credibility, experience and practical insight required to strengthen the leadership team and guide a technology function through comparable scale and maturity challenges.

This is not a traditional programme delivery or consultancy role. The successful candidate will combine strategic thinking with independent, hands-on execution, setting the direction of change and then personally driving implementation. The focus will be on improving performance through clearer ownership, stronger leadership and better use of existing internal capability, rather than creating a large transformation team or relying heavily on external consultants.

Key Responsibilities

• Partner with the CTO as a credible strategic adviser and support the continued development of the Technology Senior Leadership Team.
• Lead the design and delivery of transformation initiatives across the technology function.
• Build a more structured, consistent and high-performing technology operating model.
• Strengthen capabilities across service management, testing, operations and governance.
• Improve service quality, operational stability, accountability and governance maturity.
• Reduce fragmented or duplicated working practices across technology teams.
• Develop and redirect existing internal capability, embedding sustainable improvements within established teams.
• Challenge existing practices constructively and introduce relevant external best practice.
• Work across delivery, development, security, infrastructure, risk and wider business stakeholders to create greater consistency and alignment.
• Establish the foundations for a permanent Head of Service position with clear accountability for service quality, stability, controls and operational performance.