Nationwide
Head of Transactional Banking - Business Banking
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Head of Transactional Banking
The Head of Transactional Banking is accountable for the end-to-end strategy, design, commercial performance, and transformation of Nationwide’s Business Banking transactional proposition across business current accounts, payments, cash management, digital money movement, open banking, and related value-added services. The role will shape a differentiated, market-relevant proposition that helps SMEs and corporates run their day-to-day finances with confidence, capture greater primary-bank share, deepen deposits and payments income, and deliver fair, transparent, and sustainable outcomes in line with Nationwide’s mutual purpose.
The Head of Transactional Banking will play a pivotal role in building the everyday banking engine for the Business Bank. This is a once-in-a-career opportunity to help create a full-service mutual business bank that can compete with digital challengers on speed and simplicity, while outperforming traditional banks on trust, fairness, relationship depth, and breadth of capability.
Reporting to the Director of Group Business Products, the role will lead the strategy, roadmap, and in-life management of business current accounts, payments, and cash-management propositions, ensuring they are commercially compelling, digitally excellent, operationally scalable, well controlled, and aligned to the needs of sole traders, micro businesses, SMEs, mid-market businesses, and larger corporate customers.
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As the UK market continues to shift, customers expect faster onboarding, richer digital servicing, better value from idle balances, simple domestic and international payments, integrated accounting and tax journeys, and human support when complexity or risk increases. We are looking for an inspiring transactional banking leader who understands these needs deeply and can translate them into propositions that win market share responsibly.
You’ll be accountable for creating the products and services that businesses use every day: accounts that are easy to open and operate, payments that are reliable and efficient, and digital tools that reduce admin, improve cash-flow control, and strengthen the customer relationship.
Across the transactional portfolio, you’ll own the full lifecycle from market and customer insight through to proposition design, pricing, payment capabilities, partner integration, digital journey requirements, distribution, launch, customer outcomes, risk and controls, and ongoing performance optimization.
Hybrid Working
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, while also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
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For this job you'll spend at least two days per week, or if part-time you'll spend 40% of your working time, based at either our Glasgow, London, or Northampton office. If you’re based at our Glasgow office, this will apply from 1 April 2027, and ahead of that there will be a need to regularly connect with colleagues for collaboration events. Alternatively, you'll be located at our Edinburgh hub. There will be a need to regularly connect with colleagues for collaboration events, this is expected to be weekly in Edinburgh. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here [https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you].
Virgin Money is Now Part of Nationwide
Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.
You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognized, and celebrated.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
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