Lloyds Banking Group
Head of UK Private Banking Proposition and Products
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Head of UK Private Banking Proposition and Products
Location: Bristol, Edinburgh, Hove, Leeds or Manchester
Hours: 35 hours, full time
Working Pattern: Hybrid, with a requirement to spend at least two days per week, or 40% of your time, at one of our office sites.
About this Opportunity
As a senior member of the UK Private Banking leadership team, the Head of UK Private Banking Proposition and Products is accountable for the UK Private Banking proposition and products, which is one of the Group's key growth businesses. The role is responsible for the end-to-end UK Private Banking proposition, manufactured fiduciary products, influence over Group-manufactured banking and lending products, and ownership of the UKPB P&L.
Combining customer insight, commercial performance, product development, pricing, and distribution, the role will create a distinctive proposition for high-net-worth customers and deliver sustainable growth, strong customer outcomes, and increased Group value.
What You'll Be Doing
Proposition Development
- Own and continuously evolve the UKPB proposition, ensuring it remains differentiated, competitive, and aligned to customer needs.
- Define the proposition roadmap across banking, lending, wealth connectivity, fiduciary services, digital journeys, and partnerships.
- Use customer insight, market intelligence, and performance data to find opportunities and prioritize investment.
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Product Manufacture and Lifecycle Management
- Own the design, management, and governance of UKPB-manufactured products, including Trusts and Estates.
- Ensure products remain commercially viable, compliant, resilient, and deliver good customer outcomes.
Consumer Division and Group Product Leadership
- Represent UKPB customer and commercial requirements with Group product manufacturers.
- Influence product strategy, prioritization, pricing, and governance across banking, savings, payments, mortgage, and lending products.
Customer Outcomes, Risk, and Governance
- Ensure proposition and product decisions deliver good customer outcomes and meet regulatory requirements.
Transformation and Delivery
- Translate strategy into prioritized delivery plans with clear ownership and measurable benefits.
Leadership
- Lead and develop a high-performing proposition, product, and delivery team.
Why Lloyds Banking Group
We're transforming at pace. Investing billions in our people, data, and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey.
What You'll Need
- Senior leadership experience in private banking, wealth management, banking propositions, or product management.
- Proven success creating and delivering customer propositions and product strategies.
- Strong commercial leadership with experience in P&L ownership, pricing, and performance management.
- Deep understanding of product governance, lifecycle management, and customer outcomes.
- Knowledge of banking, lending, and wealth-related products, with fiduciary experience advantageous.
- Experience influencing across complex organizational structures and leading large-scale change.
- Strong critical thinking, partner management, and decision-making capabilities.
- A track record of building and leading high-performing teams.
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This is a Place for You
Our ambition is to be the leading UK business for diversity, equity, and inclusion, supporting our customers, colleagues, and communities. We're committed to creating an environment in which everyone can thrive, learn, and develop. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
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