NHS Scotland
Head of Unscheduled Care B8C
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THIS POST IS OPEN TO NHSGGC EMPLOYEES ONLY
Head of Unscheduled Care - NHS Greater Glasgow and Clyde (NHSGGC)
Salary: AfC Grade 8C - £87,526 £93,820 per annum (pro rata for part time)
Tenure: Permanent
Hours: 37 hours per week
Location: JB Russell House, Gartnavel Royal Campus
NHS Greater Glasgow and Clyde is the largest health board in Scotland, serving a population of 1.3 million, with a workforce of over 42,000 staff and an annual budget of £4.65billion,
NHSGGC is seeking an exceptional senior leader to take up the key role of Head of Unscheduled Care, providing system-wide strategic leadership for the development, redesign and performance improvement of urgent and unscheduled care services across NHSGGC.
The Role
The post holder will lead the strategic development and delivery of unscheduled care across Acute Services and all six HSCPs, aligning service redesign and improvement activity to NHSGGC’s Strategic Objectives and Scottish Government Unscheduled Care Performance Requirements.
This Is a High-profile Role Responsible For
- Leading delivery of the National Redesign of Urgent Care Programme
- Strategic leadership of the HSCP Unscheduled Care Joint Commissioning Plan
- Oversight of the National 6 Essential Actions (6EA) Programme, including management of a £1.6m budget
- Leadership of the Level 4 Performance Escalation Programme, working closely with the Scottish Government to support de-escalation
- Providing expert performance analysis, reporting and assurance to the Chief Executive, Corporate Management Team and Scottish Government
The role will drive integrated urgent care models across community, primary, ambulatory and acute settings, improving access, reducing avoidable emergency department attendance and enabling care closer to home.
Key Responsibilities
- Provide corporate leadership for unscheduled care strategy, service modelling and system-wide redesign
- Lead complex, multi-year improvement programmes across Acute Services and HSCPs
- Act as NHSGGC’s senior point of contact with the Scottish Government on unscheduled care performance and improvement
- Lead advanced demand, capacity and performance analytics to inform executive and national decision-making
- Provide strategic leadership for urgent care eHealth development and digital innovation
- Lead, manage and influence senior teams and stakeholders across organisational boundaries
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Person Specification
You Will Be An Experienced Senior Leader With
- Degree-level education (Masters preferred) or demonstrable equivalent strategic experience
- Significant senior management experience, preferably within the NHS
- A proven track record of delivering large-scale transformational change
- Expertise in performance management, demand and capacity modelling and improvement methodology (e.g. Lean / Six Sigma)
- Excellent leadership, influencing and communication skills, with the ability to operate at executive and national level
For further information or to arrange an informal discussion about the role, please Contact: Carron O’Bryne, Director of Whole Flow, NHS Greater Glasgow and Clyde on email:
Interview Date: 29th September 2026
Why Join Us
This is a unique and highly visible role within NHS Greater Glasgow and Clyde, offering the chance to make a lasting impact on healthcare delivery in Scotland’s largest health board. If you are an innovative, transformational leader with the vision and drive to deliver sustainable improvements in patient care, we would love to hear from you.
Apply now to play a key role in shaping the future of healthcare at NHS Greater Glasgow and Clyde.
Please note, CVs and resumes will not be accepted.
To find out more about NHS Greater Glasgow and Clyde at.
Recruitment Process
The recruitment process will include a preinterview assessment stage for shortlisted candidates, followed by a formal panel interview.
Details on how to contact the Recruitment Service and the Recruitment Process:
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This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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