Designer Exchange
HEAD OF VIP CONCIERGE & LUXURY PURCHASING AT DESIGNER EXCHANGE
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Knightsbridge Flagship, London | Full-Time / Flexible Partnership Model
£3,000 monthly retainer + uncapped commission
We are looking for an exceptional luxury industry operator, private client specialist or entrepreneurial relationship-builder to launch and lead a completely new VIP luxury proposition from our Knightsbridge flagship, moments from Harrods.
This is not a traditional management role. We are looking for someone who can build their business within our business, using their relationships, reputation, luxury expertise and commercial network to create a significant new revenue stream for Designer Exchange.
The opportunity
Our new ground-floor VIP suite will provide an exclusive, appointment-only environment for HNW clients to privately:
- Buy and sell luxury
- Source rare and highly desirable pieces
- Acquire and clear entire wardrobes
- Access personal shopping and styling
- Consign high-value items
- Purchase privately sourced collections
- Receive a genuinely discreet, relationship-led service
Our core USP remains instant cash purchasing. Consignment will be used selectively and only for individual items where the anticipated sale value exceeds £5,000, ensuring we enhance the proposition without diluting our immediate-cash offering.
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What you will bring
We expect the successful candidate to have a genuine and demonstrable network across HNWIs, collectors, luxury clients, fashion professionals or high-value wardrobe sellers. You will bring:
- Relationships
- Reputation
- Luxury expertise
- Commercial instinct
You will be responsible for developing the private-client portfolio, generating high-value purchasing opportunities, growing VIP sales and consignment, developing wardrobe-clearance opportunities and ultimately building a scalable VIP host network.
What we provide
You will have the infrastructure of an established luxury resale business behind you, including:
- Prime Knightsbridge VIP suite
- Established luxury stock
- Authentication expertise
- Pricing and market intelligence
- Operations and logistics
- Marketing support
- Existing high-value customer database
- Hospitality budget
- Dedicated on-site parking
Your focus is therefore relationships, acquisition, commercial judgement and growth - not administration.
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The commercial opportunity
£3,000 monthly retainer (£36,000 per annum)
Plus:
- 20% of gross profit generated by your VIP business — uncapped.
- Illustratively:
- £250k GP → £50k commission
- £500k GP → £100k commission
- £1m GP → £200k commission
- Plus a 5% override on gross profit generated by VIP hosts you recruit and directly manage.
There is genuine potential for significant six-figure earnings for someone who can build a substantial private-client business.
Who are we looking for?
Perhaps you are currently working in:
- Luxury personal shopping
- VIP concierge
- Private client management
- Luxury fashion
- Luxury resale
- High-value purchasing
- Styling
- Jewellery
- Luxury hospitality
- Fashion buying
Your exact background matters less than the quality of your relationships, your understanding of luxury and your ability to turn those relationships into a commercially successful business.
If you have the network and ambition to build something exceptional from a prime Knightsbridge platform, we would like to hear from you. Confidential enquiries welcome.
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