Head of Workplace Propositions

Governance & Customer Outcomes

• Ensure strong product governance, regulatory compliance and Consumer Duty outcomes.
• Oversee proposition risks and controls whilst enabling business growth.
• Drive delivery of value for customers, employers and shareholders.

Leadership

• Lead, inspire and develop a high-performing team of proposition and technical specialists.
• Build future talent and strengthen organisational capability.
• Create an inclusive, collaborative and high-performance culture.

What We're Looking For

Essential

• Significant experience in workplace pensions, retirement, savings, investments or a related financial services business.
• Proven track record of developing and delivering successful customer propositions and strategic initiatives.
• Strong commercial, strategic and customer focus.
• Experience influencing executive and senior stakeholders.
• Excellent communication and external stakeholder management skills.
• Strong understanding of regulatory frameworks and market dynamics.
• Experience leading high-performing teams and developing talent.
• Resilience, pace and the ability to manage competing priorities.

Highly Desirable

• Established industry profile within workplace pensions, savings or retirement.
• Experience operating at Executive Committee or senior governance level.

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Ready to make an impact? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.