Space NK
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Join Space NK
At Space NK, our people are at the heart of everything we do. We're looking for an experienced and commercially minded HR Business Partner to support our Inner London retail region, partnering directly with a Regional Manager, four Area Managers and their store leadership teams.
This is a highly autonomous role where you'll take ownership of your region's people agenda, balancing hands-on employee relations support with proactive talent and leadership development initiatives. You'll act as a trusted advisor to operational leaders, helping them build high-performing teams, manage risk, improve engagement and create exceptional employee experiences.
Supported by a dedicated HR Assistant for administration and process management, you'll focus on providing expert guidance, coaching leaders and driving meaningful people outcomes across the employee lifecycle.
What You'll Be Doing
Employee Relations Leadership
- Lead and manage a broad range of employee relations matters, including investigations, disciplinary, grievance, absence management, flexible working and family leave cases.
- Coach and develop managers to build confidence and capability in people management.
- Identify trends and root causes, implementing proactive solutions to reduce ER activity and improve team performance.
- Deliver a training curriculum on employment law, policy and best practice.
- Maintain a visible presence in stores, building strong relationships with leaders and teams and coaching around the people agenda
Talent & Performance
- Partner with leaders and a dedicated Retail Recruitment Advisor to attract, engage, develop and retain great talent.
- Support succession planning and identify future talent opportunities across the region.
- Drive performance and talent conversations, ensuring robust development plans are in place.
- Work closely with the Talent Acquisition team to support recruitment activity, new store openings and hiring manager capability.
- Champion a positive candidate and employee experience at every stage of the employee lifecycle
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Strategic Business Partnering
- Build trusted relationships with regional and area leadership teams.
- Use people data and insights to identify opportunities and influence business decisions.
- Support the delivery of key People initiatives, projects and change programmes.
- Drive engagement, inclusion and leadership capability within your region.
- Contribute to continuous improvement of People processes, policies and ways of working
What We're Looking For
- Previous experience in an HR Business Partner role within a multi-site environment, ideally retail or hospitality
- Strong employee relations expertise with the confidence to independently manage complex cases.
- A commercial mindset and ability to translate business challenges into practical people solutions.
- Proven experience coaching and influencing leaders at multiple levels.
- Strong understanding of talent, performance and succession planning.
- Excellent stakeholder management and relationship-building skills.
- Self-motivated, proactive and comfortable working autonomously.
- Strong organisational skills with the ability to manage competing priorities.
Why This Role?
This is an opportunity to own and shape the people agenda for a key retail region, partnering closely with senior operational leaders while making a tangible impact on employee experience, leadership capability and business performance. If you enjoy balancing strategic business partnering with hands-on people support and want to be part of a collaborative, values-led business, we'd love to hear from you.
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Please note that only successful candidates will be contacted.
All applicants must have the right to live and work in the UK.
If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
Space NK are an equal opportunities employer.
How We Will Use Your Information
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
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