CVS Group UK
Head Receptionist
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HAR Por0042
We are seeking an enthusiastic individual with a passion for animals to join us as a Head Receptionist at Harbour Vets Portsmouth
Location: Harbour Vets Portsmouth
Contract: Permanent
Hours: 40 hours per week
Shift Pattern: Monday - Friday
About Harbour Veterinary Group
Take a look at the practice here:
About The Role
Day-to-day responsibilities will include:
- Managing the Receptionist team, including training and providing support and guidance
- Creating and managing the team rota
- Supporting with Recruitment and liaising with the internal recruitment team
- Account Control & Debt Management
- Manage the processing of insurance claims
- Assist in the management of our Healthy Pet Club
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Additional Day-to-day Duties Of The Role Will Include
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What We're Looking For In Our Veterinary Head Receptionist
- Previous Receptionist experience is essential, veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
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What We Can Offer You
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be dependent on skills and experience
- And all the usual CVS Vets benefits!
You Can Find a Full List By Clicking Here
To apply for this position please click 'Apply Now'.
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