Inspiring Vet Care
Head Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Inspiring Vet Care
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Kingston Vets Opportunity
Kingston Vets is thrilled to offer an exciting opportunity for enthusiastic and proactive Head Receptionist to join our dynamic team working across both our Yeovil and Sherborne practices.
Role Overview
In this pivotal role, you’ll be leading the front of house team, ensuring the very highest level of client and patient care are delivered by the teams at all times. You will be managing a team of 4 colleagues, which includes managing rotas, ensuring detailed inductions are delivered, review meetings are held, and HR processes are completed. Experience in managing debt is advantageous, although full training will be given.
You will work closely with our Director of Practice, in ensuring both sites are running as smoothly as possible with key objectives being met.
How You’ll Make a Difference
The Kingston Veterinary Group proudly serves a diverse client base, caring for small animals & farm livestock, across Somerset and Dorset. Over the years, we have grown to include a dedicated small animal surgery in Yeovil.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
At Kingston Veterinary Group, we are committed to the highest standards of client service and animal welfare. Our team culture is built on openness, honesty, and collaboration—we actively listen, share ideas, and celebrate achievements both inside and outside the workplace. Most importantly, we invest in the development and training of every team member, fostering personal growth and creating opportunities for future advancement within the business.
We take great pride in our people and champion flexibility and diversity in the workplace. If you’re passionate about working in a fast-paced environment dedicated to providing outstanding veterinary care, we would love to welcome you to our team.
You Might Be a Great Fit If...
We are seeking candidates who demonstrate exceptional communication skills, strong attention to detail, and the ability to remain composed under pressure. Previous experience of managing a team is essential, where you can demonstrate understanding of managing processes and KPI led successes. A commitment to delivering outstanding customer service is essential, along with the capability to collaborate effectively within a team in a Multi Site role.
Working Pattern
This role is to work 32 hours per week, over 5 days (Monday to Friday) covering a variety of shifts between 8:30 am - 6:30 pm across both our Yeovil and Sherborne sites. Saturday morning cover will be needed ad hoc.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary
£22,464 Pa 32 hours a week
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills