Royal Automobile Club
Head Sports Receptionist
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Head Sports Receptionist £31,077.28, Epsom, Surrey
The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Free meals on duty
- Paid birthday day off
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Staff uniform
- Generous pension
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
Purpose of the role:
As the Head Sports Receptionist, you will play a pivotal role in providing exceptional customer service and administrative support within our sports facilities. You will oversee the day-to-day operations of the sports reception area, swimming pool, studio, squash courts and changing rooms ensuring smooth functioning and a welcoming atmosphere for our members and guests.
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The role is 40 hours per week over 5 days - Monday to Sunday.
Responsibilities:
- Providing a smooth and professional service at all times.
- Passionate about customer service
- Good communication skills
About you:
- Front of House experience
- Customer service knowledge and bookings system experience
- Experience of people management
- Computer literate
Club Values: HEARTS
- Heritage- Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
- Excellence- Excellence is not an achievement; it is something we strive for every day.
- Accountability- Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
- Respect- Showing consideration and understanding to our members and colleagues.
- Trust – Acting with fairness, honesty and integrity.
- Sustainability– Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
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Please visit our website for more information about our Club Vision and Values.
What to expect:
- All applications will be reviewed
- Immediate interview dates available
- The full job description is available upon request ahead of an interview.
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