Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Head Waiter
The Hart
Full Time
2 Years Experience
£13.50 / Hour
Open - a month left (Exp. on Sun, 01 Nov 2026)
Skills
- Fast-Paced Experience
Description
We're looking for an experienced, customer-focused Head Waiter/Waitress to join our waiting team at Public House Group! If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we'd love to hear from you!
What's in it for you as a Head Waiter/Waitress:
- 50% off food and drink in our venues for a table of up to 4 people.
- Delicious staff meals on shift (venue teams only).
- Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Be recognised as Employee of the Month across the group and win a £150 meal for two.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Earn more with our employee referral scheme.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- Every penny of service charge goes to the people who work in our venues and eligible roles.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll be doing as a Head Waiter/Waitress:
- Greet guests warmly and ensure they feel welcome, offering assistance with menu choices and special requests.
- Food & drink knowledge: have an excellent understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
- Proactively check on guests during their meal to ensure guest satisfaction and address any issues that may arise.
- Collaborative teamwork: work closely with kitchen staff, bartenders and other team members to ensure an efficient service.
About you, our new Head Waiter/Waitress:
- Ideally have previous experience as a Head Waiter/Waitress or supervisor role.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
- Previous experience in a high-end and high-volume establishment is highly advantageous.
About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Click apply and we'll take it from there!
For Public House Group's privacy notice, click here.
For Harri’s privacy notice click here.
56 Blandford Street, London, W1U 7JA, United Kingdom
Browse related jobs
Bartenders
London - United Kingdom
£12.71 / Hour
View
Apply
Food Runner
London - United Kingdom
£12.71 / Hour
View
Apply
Congratulations! You have successfully applied to the Talent Pool
You have successfully applied to the position at.
Thank you for completing WOTC Screening. Your profile is almost ready, stand out by polishing and completing your profile %.
Look for more jobs
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills