Health and Social Care Apprenticeship

Apprentice Support Worker

Charter House Resource Centre are looking for an Apprentice Support Worker. You will be studying toward your Level 2 Adult Care Apprenticeship. No experience required. You must have a driver's licence for this role due to the requirements of the role.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Apprentice Adult Care Worker, you’ll work closely with our dedicated team at Charter House Resource Centre to support adults with physical and learning disabilities, elderly individuals, and those with dementia. This role is designed to build your experience and skills in a person-centred care setting across both our day service and in people’s own homes, with daily responsibilities that promote social inclusion, independence, and lifelong learning.

Key Responsibilities:

• Assist service users in a range of activities designed to support lifelong learning in a respectful, person-centred manner
• Support individuals in their own homes through domiciliary care tasks, which may include personal care, meal preparation, administering medication, and supporting daily routines
• Promote independence within the home environment by assisting with domestic tasks such as light housework, laundry, or organising daily living activities
• Help maintain a clean, welcoming, and safe environment at the centre and ensure safe working practices when delivering care in the community
• Prepare the centre for daily activities, including meeting and greeting service users on arrival
• Prepare and serve meals and snacks, ensuring nutritional and dietary needs are met
• Build positive relationships with service users and their families to encourage trust and consistency in both centre-based and home-based support
• Perform additional tasks as needed to support the centre and community-based activities

This role provides fully supervised care experience in both settings and opens doors to skill-building for independent work in the future. As you develop a deeper understanding of adult care, you’ll gain the qualifications and experience to support you in potential roles within our organisation and beyond.

Skills Required:

• Teamwork and collaboration
• Eagerness to learn and improve
• Punctuality and reliability
• Initiative to work independently when needed, especially in domiciliary settings
• Ability to handle multiple tasks effectively
• Good communication skills to support individuals in their homes and within the centre

Personal Qualities:

• Enthusiastic and caring
• Trustworthy and honest
• Dependable with a strong work ethic
• Empathetic and understanding
• Respectful and sensitive to individuals’ privacy, dignity, and home environments

Where you'll work

Morse street
Burnley
BB10 4PB

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Training course

Adult care worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role. Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role. Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture. Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm. Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing. Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others. Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict. Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions. Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions. Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs. Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes. Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication. Develop personal resilience and access support to maintain wellbeing of self. Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data. Apply methods of digital working and communication and new care technologies to support improvements in own work setting. Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards. Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities. Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice. Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role. Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role. Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role. Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture. Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm. Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing. Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others. Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict. Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions. Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions. Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs. Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes. Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication. Develop personal resilience and access support to maintain wellbeing of self. Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data. Apply methods of digital working and communication and new care technologies to support improvements in own work setting. Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards. Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities. Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice. Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.