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Health and Social Care Apprenticeship (Domiciliary) - Gravesend
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Apprentice Support Worker
Resilient Healthcare is looking for an Apprentice Support Worker. You will be studying for your Level 2 Adult Care Apprenticeship. No experience required.
The Role
The Domiciliary Care Worker is responsible for delivering high-quality, person-centred care and support to service users in their own homes. The role ensures that clients maintain independence, dignity, and choice while receiving safe and effective care in line with individual care plans and CQC standards.
Key Responsibilities
- Provide personal care including washing, dressing, toileting, and mobility support in line with individual care plans.
- Support clients with medication administration in accordance with training and company policy.
- Assist with meal preparation, nutrition, and hydration.
- Support clients with domestic tasks such as cleaning, laundry, and shopping.
- Provide companionship and emotional support to reduce loneliness and isolation.
- Follow safeguarding policies and immediately report any concerns.
- Maintain accurate records, including daily logs, medication charts, and incident reports.
- Work within the requirements of the Health and Social Care Act 2008 (Regulated Activities) and CQC standards.
- Always protect the confidentiality and dignity of service users.
- Build and maintain positive relationships with service users, their families, and professionals.
- Communicate clearly and respectfully with service users, adapting to individual needs.
- Report changes in service users’ health, well-being, or circumstances to supervisors promptly.
- Follow health and safety procedures, including infection prevention and control.
- Use equipment safely (e.g. hoists, wheelchairs) in line with training.
- Report hazards, accidents, or near misses immediately.
- Complete mandatory training (e.g. moving & handling, safeguarding, first aid, medication).
- Work towards achieving and maintaining the Care Certificate (if not already obtained).
- Participate in ongoing professional development and supervision.
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Course Contents
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
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About Us
Resilient Healthcare Limited is a dedicated provider of personalized home care services, committed to enhancing the quality of life for individuals. Our mission is to deliver compassionate and tailored care that empowers our clients to live independently and comfortably in their own homes.
Benefits
- Your earnings can increase over time with an apprenticeship.
- There is a possibility of being offered a full-time role upon successful completion of the apprenticeship.
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