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Health and Social Care IDVA
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Location: Plymouth
Salary: A GBP 25,954 pa, rising to A GBP 26,364 after successful probation
Vacancy Type: Permanent, Full Time (37.5 hours per week)
About the Role
The Health and Social Care Independent Domestic Violence Advocate (IDVA) plays a vital role in delivering high-quality, trauma-informed support to individuals experiencing domestic abuse within Livewell settings. Working as part of an integrated response, the post holder receives referrals from Livewell teams following routine enquiry or disclosure and provides timely, person-centred interventions that prioritise safety, recovery, and long-term well-being. The role involves assessing risk, undertaking safety planning, and delivering tailored emotional and practical support to individuals with a wide range of needs, including those at the highest level of risk.
A key part of the role is to advocate on behalf of service users and work collaboratively with Livewell staff, community services, and partner agencies to ensure individuals can access the legal, housing, health, financial, and other support services to which they are entitled. The post holder will empower service users to better understand the dynamics and impact of domestic abuse, support informed decision-making, and help them regain choice, control, and independence.
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The Health and Social Care IDVA also has an important responsibility in promoting greater awareness of domestic abuse, sexual violence, and the integrated service among Livewell practitioners and wider professionals, helping to strengthen identification, referral, and response pathways across services.
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Key Responsibilities
- Deliver high-quality, trauma-informed support to individuals experiencing domestic abuse within Livewell settings
- To complete person-centred individualised risk assessments and support plans to reduce risk and identify individual needs. To deliver appropriate support in keeping with the results
- To provide advocacy, emotional, practical support and information to victims to address identified risks and needs including safety planning, housing and security, online safety, separation and post-separation, children, health and well-being, legal, financial and any other additional support needs identified
- Receive and respond promptly to referrals from clinicians following routine enquiry or other disclosures.
- Provide an enhanced service to those assessed as high risk, while ensuring all referrals receive an appropriate and timely response regardless of risk level
- To ensure, through liaison with both the client and partner agencies, that clients receive the support they require and to which they are entitled
- To understand and actively use the legal framework relating to the safeguarding and protection of vulnerable adults and children through local safeguarding procedures
- Empower service users to understand the dynamics of domestic abuse in their own circumstances and support them to regain safety, choice, and control.
- To assist the client in developing their own support networks.
- Where necessary, to act as a single point of contact for the client to address risk and need
- To signpost clients to the most appropriate agency to meet their needs
- To effectively manage a caseload
- To ensure accurate and timely management of all electronic case management records within the Halo database
- To follow procedures and protocols with other services so that the safety of the victim is kept central to any process
- To keep other relevant agencies informed about important changes
- To take a proactive approach regarding professional development
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