Gateway Family Services CIC
Health and Wellbeing Coach

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Health and Wellbeing Coach
Do you want to work in a role that combines Health and Wellbeing Coach motivational interviewing techniques with the skills of Psychological Wellbeing practices?
We are looking for a Health and Wellbeing Coach to provide a supportive service, working within a mix of community settings and Primary Care, supporting patients to take proactive steps to improve their own mental health and wellbeing.
Position: Health and Wellbeing Coach
Location: South Birmingham Locality/Hybrid
Hours: Full-time, 37 hours per week
Contract: 2 years fixed term
Salary: £27,500 - £29,000 (dependant on qualifications and experience)
Benefits:
- The provision of workplace wellbeing support and activities
- Hybrid working where the role allows
- Flexible working
- A range of family friendly policies
- Subsidised parking
Closing Date: Sunday 18th August (midnight)
Interview Date: 21st/22nd August 2026
The Role
You will provide low intensity interventions that will help patients to manage their own recovery. Sessions will be delivered both on a one-to-one and group basis, coaching and motivating through multiple sessions, setting goals and agreeing action planning to support effective outcomes. You will work closely with other support organisations including South Locality partners comprising of Counsellors and other mental health professionals, Community Mental Health Teams, Primary Care partners and wider health and wellbeing services.
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You will be required to effectively manage a caseload of patients and maintain accurate and concise records and ensure effective onward referral processes are in place and utilised.
Duties and responsibilities include:
- Conduct patient-centred interviews to identify areas where patients wish to see change and agree action plan and steps in conjunction with patients
- Make accurate assessments of the risk patients pose to themselves and others and on the suitability of new referrals
- Support referral partners to make appropriate referrals to the service
- Devise a shared treatment plan with your patient
- Provide low-intensity interventions
- Provide both group and one to one support to patients
- Liaise with partners across the service to ensure the right type and level of support is provided to patients
- Develop strong professional relationships with wider mental health services, Primary Care and external support services
- Liaise with external agencies
- Design and completion of relevant paperwork
About You
As a Health and Wellbeing Coach, you will have a Coaching/Counselling qualification gained through a PCI accredited organisation (or be willing to work towards) (H&WB Coach 4 day training) or a Mental Health based qualification e.g. NVQ Level 2 or above with relevant experience in a similar field. You will have experience of supporting patients with low level mental health issues and conditions.


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You will also have experience of:
- Using coaching approaches and techniques or other supportive strategies (e.g., Motivational Interviewing)
- Providing one to one and group support based on patient need
- Managing a caseload of patients, prioritising in accordance with need and support required
- Working as part of a multi-disciplinary team, working alongside internal and external agencies to provide comprehensive support
- Development of shared treatment plans in coproduction with patients
- Planning and prioritising own workload
- Accurate record keeping in relation to patient records, referrals and outcomes
About the Organisation
Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Health, Wellbeing, Health Coach, Wellbeing Coach, Counsellor, Counselling, Mental Health, Mental Health Wellbeing, Health Coach, Mental Health Wellbeing Coach, Mental Health Counsellor, Mental Health Counselling.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
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